Jimmy John's — Restaurant in Wichita

Ordered multiple sandwiches, had the names on the website so we could tell the difference, staff couldnt be bothered to write anything on the subs.

Ordered extra oil on one sub, they then drenched the sub in so much oil the bread was saturated and soggy. The paper had oil pooled on the bottom of it when you remove the sub.

What irritated me the most was the delivery guy. He couldnt even be bothered to open his mouth when he spoke. He mumbled "nedda sign dis" and handed me a torn receipt. I signed and he said something unintelligible and shuffled away.

I will probably order again, only because i know jimmy johns doesnt condone this kind of amateur behavior, but i will try my best to avoid this particilar store.

Pro tip - DO NOT TIP BEFORE THEY ARRIVE. I made the mistake of doing so with the aforementioned service. If i hadnt have i would not have...

I was there around 9:30 I got home and my order was wrong. I called to inform the manager HENRY at 9:58 when I made it home. He asked in a rude way if I wanted to bring it back and they make a new one. They close at 10. So, I. Didn’t trust it so I asked if they could write my name and I’ll come tomorrow. He said yes and asked for my receipt number. I gave it to him and he pulled the order up . Then he proceeded to be condescending and say we’ll bring back the sandwich and the receipt because the have a lot of people trying to hustle them. I told him I was offended and asked who the general manager was and he told me her name and said that’s policy to bring the sandwich and receipt back. I asked if he pulled the receipt he said yes. But they need to match them. Then he proceeded to say he is not going to answer any questions because he has...

This was my first time really getting Jimmy Johns. I was very disappointed with the sandwich. The bread was hard as a rock, and obviously not fresh. The ham was nasty, and the sandwich was way overpriced. I took the sandwich back, after taking one bite and nearly breaking a tooth.. not exaggerating. The manager told me to bring it back, because they were busy, and they pretty much ran out of fresh bread and was using older bread. When I arrived back, the employee had an attitude and told me it would be at least 7-10 business days before I saw a refund. I then said never mind, and drove off and called the manager once again. The reason I’m giving them 2 stars, is because the manager agreed the sandwich was unacceptable, and apologized for the employees actions. He offered an immediate credit on my card. Probably won’t be...