Subway — Restaurant in Wichita

For the third time, I have gotten the wrong order from this store. as you know times aren't great, so this is a treat. I could have easily gone to BK OR WENDY but I wanted something different. I tried calling twice, the first time no one answered and the second time they hung up on me. I'm done with this place and would like my money back for my sandwich. I have a sensitive stomach so it isn't fun going out to eat but we asked for a heated sandwich plain and it comes with everything under the sun it isn't great. I have to sit and take everything off my sandwich that my stomach can't handle and then heat it. WHY WASTE MY TIME OR MONEY. I gave them three tries I am DONE. I want my money back and I will not be returning. I also have pictures I will be posting to...

My experience at this location was amazing! We showed up about 10 minutes before they were supposed to close. We were afraid that the staff would be upset that we were coming in so late. However, Derek was so welcoming and friendly. He made conversation while he made our sandwiches and always kept a smile. He even asked us if we wanted to add a cookie to our order, which my daughter did =) We were so impressed with Derek's customer service that I asked to speak with the manager on duty. Tina, I believe her name was, came out and was just as friendly! She smiled and thanked us and said it was not trouble at all having us come in late. They thanked us for coming in and seemed genuinely happy to have served us. We will definitely...

BAD CUSTOMER SERVICE, Today, March 1st I had went around 7pm to the Subway at 21st and Amidon, it wasn’t busy at all my friend and I were the only ones there, there was two employees both girls, they had no customer service at all, they had a bad attitude and they said they were out of items so we had little ingredients to pick from, after finishing our order they threw the sandwich on the table in a rude way and stayed quiet, I understand that everybody has bad days or gets stressed out at work but if you’re going work somewhere where customer service is the main priority and it’s on use everyday then you should show good customer service and good manners regardless of the situation you’re in...