Dunkin' — Restaurant in Wilkins Township

Jesus hell where do i start. .ordered mobile, get there and pick it up, of course its wrong, ask for cream and im handed the cream so now i get to finish making my order. . Think hm, maybe ill grab some doughnuts. . . After waiting 25 minutes as the second person in line behind some lady and her son who had to have a family meeting after every 5 words its my turn, ask for a half dozen. . I pay, proceed to walk over to pick out my doughnuts. They're sloppy as hell, and my 6th doughnut im like oh look, a butter pecan doughnut. . Oh there's an upcharge. . I proceeded to just walk out with 5 of my 6 doughnuts cause im not waiting in line for another hour to pay A 30 CENT UPCHARGE. . Nothing like finding this out after already waiting a half hour. Just avoid this place, go to shop n save across the street and buy the ingredients to make doughnuts and make them at home, you'll have them quicker than stopping here.

Had to edit. Coffees are all wrong. One was butter pecan, however, its missing the butter pecan flavoring. . Kinda the whole point of getting A BUTTER...

100% upset with this location on Veterans Day.

There was one vehicle ahead of us who I don't think even ordered anything because we did not see order or pick up anything. The blonde girl working window was talking over 5+ minutes to the person [appeared to be just a friend of theirs]. Than, Popeyes worker walked across parking lot at the same time the person was leaving right in front of my vehicle to drop off food and chit-chat! It must been about 10 minutes of waiting for literally 10sec pick up. Because this teenager just wanted to chat with friends. Making us late to a dinner reservation.

I would advise managers to enforce things like common sense of customer service if someone wants to chat with friends to drive around to allow customers in line to flow. But, their was a brunette in a polo that probably was the manager who looked like a teenager...

Went here for breakfast this morning, and we totally appreciate how clean and organized this place was. This specific location doesn't have a tap or a touchscreen self-service order thingy.

However, I really got disappointed when the cashier failed to ask me if I have a Dunkin' Donuts app so I can earn points. It was too late, and I didn't know you were supposed to input your ID or scan it, but she actually never asked about it. When we also ordered a Vanilla Sprinkles donut, she said it wasn't available but the other friendly staff who I assume the manager or a higher up told us that they actually have it in the back. I feel like their cashier isn't really doing a great job. Sigh.

Anyway, food and drink wise, they were all so good. We got a half dozen assorted donuts, French Vanilla latte, and a Cocoa Mocha Iced Latte, and we enjoyed...