Subway — Restaurant in Wilkins Township

Bill the general manager of this location has by far the very worst customer service I have EVER experienced. I ordered a sandwich with flatbread and wanted the bread toasted and he said no. I asked why and he said it’s a lavish bread - Whattttt?!?! I said I never heard of that. He said Subway change the flat bread. I asked Bill again I want my bread toasted and he said no. I said so if I want my flatbread toasted you won’t do it? Good Old general manager Bill said No again!! I am the damn Customer Bill and I am paying for my sandwich and want my flatbread sandwich TOASTED!!! Bill call you regional manager and ask them if the customer wants a sandwich made a certain way do you do it? I am CERTAIN they will say YES. As I remember, Subway makes sandwiches to Order per the customers order. So if they want their flatbread Toasted you Do It - they are the Customer! Subway Corporate - retrain Bill in proper customer service. Trust me I will tell everyone I know to Avoid...

Ordered two Doritos nacho footlings on line ,went to pick order up ,the door was locked and had sign saying no bread,a guy working there came to door and said they no longer have the Doritos footling nachos and I could cancel on line but I tried and it said order already processed ,went to the same subway the next day ,the same guy was there, I told him I couldn't cancel the order and said I was charged for it,he said I don't know what to tell you. So my card was charged for something that I didn't receive and didn't get a refund,I would not go to this subway ever again,I paid $ 11.00 and didn't receive anything and by the reviews I've read about this place, im not the only one that's had a problem also Nachos duritos footlings are still showing on the menu on other subways website,I would not...

One person working peak lunch hours. He was working as hard and as fast as he could but he was responsible for doing the work of four people: making sandwiches, fulfilling online orders and manning the register. The owners and managers of this location should be ashamed of themselves for such horrible work conditions. I can only hope that the gentleman working here finds a better job where he will be treated fairly and his hard work will be compensated...