Arby's — Restaurant in Williamsburg

I went through earlier in the week, debated on leaving a review but after talking with a friend who had a similar experience this week i thought its deserved. The blond woman working the drive through displayed terrible customer service. She didnt offer my receipt after payment which isn't that big of an ordeal, until you realize you have food missing. One of my fries was missing out of the order so I went into the lobby to get the rest of my order. The only grace I'll offer is there were 2 cars in the drive through and a couple in lobby. Anyone who lives local knows that's a lot of business for that building so I understand if they were panicked to have to deal with more than one order at a time. When I approached the counter the drive through worker (who looked dressed as a manager. No name badge though so who could know) was bagging. I said "excuse me",very politely mind you, just to be ignored by this woman. She took the bag and stayed at the drive through window throughout the rest of my interaction. The poor boy working the register came by to assist me. I explained the situation to him and he was very friendly and didnt hesitate to fix my issue. There was no hold on fries (none downed either) so either the issue was she forgot my fries and didnt care to correct her blunder and let someone else do it or she didnt want to make it up to save time and send the bag out. Either way unacceptable behavior especially if that was the on duty manager. Food wasn't bad though, the cook and the register worker don't deserve a...

The brisket sandwich with cheddar and bacon was one of the best sandwiches I've ever eaten in my life. I almost made the tragic mistake and visiting the McDonald's directly across the street from this place. Fortunately there was a line there that wrapped around the building. Therefore I chose the faster option and ended up getting one of the treats of my life as a fast food sandwich. Eating this sandwich literally made me wonder how McDonald's stays in business. Seriously I will never choose McDonald's over Arby's ever again. The picture below is from their website and is actually a great representation of this sandwich masterpiece. Well...

I come through here quite often on my lunch break usually the service is good and usually the people are friendly but today on August the 9th at 5:25 I come through the drive-thru with the little girl standing at the drive-thru I don't believe she was actually working it she was standing there on her phone and was very rude to me I do not appreciate this at all. My money keeps her job and pays her paycheck she is very rude she has no business working in customer service I do not know her name but she...