Green Mountain Bagels — Restaurant in Williston

Worst customer service! My boyfriend went in and ordered, we get home and my bagel has bacon (I’m a vegetarian) and is missing 2 ingredients which cost extra. I go back and tell her how we got home and noticed it’s not even close to what I ordered even though it says veggies on the label. She then says in a snarky tone “okay well I can make you a new one but we can’t take that back, so you can keep it or toss it” I say well I’m not keeping it because I do t eat meat. So she’s making it and has to clarify the ingredients 3 times, which shows how she got it wrong the first time. Then as she’s wrapping it she tries to blame it on my boyfriend when he originally ordered, saying that he ordered it wrong. And I said okay but it was still missing the ingredients that you just didn’t say, and then she realized she forgot something, AGAIN! And then when she handed it to me she said “ sorry”, and that’s it! I’m sorry but I’ve worked in customer service of all kinds, including food, and that is not how you treat customers. First of all she was rude, then she blamed the customer, and typically in a situation regarding food something is offered, especially when the customer has already left the premises. Will NOT be going back simply because of the customer service.

Side note* I got back home and my boyfriend said he was missing an ingredient from his too which...

I’ve stopped by Green Mountain Bagels twice now, and it’s quickly become one of my favourite spots for a morning breakfast! The ambiance is welcoming and cozy, perfect for a relaxed start to the day. The staff is incredibly friendly and attentive, making the experience even better. They truly go above and beyond to ensure a great visit.

For my order, I created my own breakfast sandwich, and it was fantastic. I chose a toasted poppy seed bagel, filled with eggs, and melted Provolone – simple but absolutely delicious. The bagel had the perfect balance of crunch on the outside and softness inside, while the eggs and cheese made it savoury and satisfying. I paired it with their strawberry lemonade, a refreshing drink made with just four ingredients, which was the perfect complement to my meal.

An interesting fact I learned is that Green Mountain Bagels makes all their bagels fresh daily, ensuring high quality and a great taste in every bite. Whether you’re a local or just passing through, this spot is a must-visit...

after some feedback from a friend and some negative experiences myself I was hesitant to go back to this place but decided to give it one more try. Food is fine, timing is fine, but the attitude from the staff is ridiculous. Along with the consistent tone of disgust from the woman working the register, the complete inability of management to accept any review that isn't positive is insulting. Yes, I absolutely will take to social media, where I believe my review will be noticed and addressed better. Yes, I've had a bad day, everyone has. Who are you, as a place of business, to tell a customer that your employee's "bad day" (even though this attitude is consistent) is more important than customer service. I understand things happen and sometimes people snap. "But rather than going to social media" to respond to a review you didn't like, you could have chosen to address the problem directly where it...