We have been coming to this restaurant for 10 years now and over the years we have noticed a decline in the food quality. A time or two ago, we swore that we would never come back but we always get sucked back in because it's on the water and after a few hours of kayaking we are usually hungry and just want a cold beer and some shrimp. The peel and eat shrimp use to be good but lately they have been just ok. The beer is no longer served in bottles but now is in cans only. They use to have beer on tap but no longer have that either. Today we stopped in after kayaking, knowing that it was going to be hit or miss. Well today was the final straw. We were seated immediately and then waited about 20 minutes before somebody came to take our drink order. It was a female waitress who did not introduce herself and we asked about the beer hoping that maybe something had changed, but no. We don't like beer in cans, so my friend ordered a coke and I ordered a cocktail, a Spicy Paloma which I have had before at other restaurants. We waited another 20 minutes for our drinks to come and mine seemed like it had been sitting a while because the ice was mostly melted and the drink was very watered down. My friends coke was watered down also. We should have sent them back and left at that point. Once I found a straw and stirred my drink it was a little better. However a Paloma is usually a little fizzy and this was not. It was just not good. The Tajin was all over the outside of the plastic "glass" instead of on the rim. We finally placed our food order and waited another 20 minutes until our food came. We both ordered the fiesta bowl. Mine was with chicken and my friends was with shrimp. We had never had this before and will never again. The shrimp were tiny and looked like they had been frozen. My bowl with the chicken was a little better. The bowls were mostly rice and it was very dry. Of course when we realized this our missing in action waitress was nowhere to be seen. We asked another male waiter for ranch dressing and he went and got her. So we asked her for ranch dressing and she brought us 2. This made the bowls a little bit better but just ok. The other food item that we ordered was the homemade potato chips which are always good. When the waitress brought our ranch dressing we went ahead and requested the check because by now we had been there over an hour. Of course she brought the check immediately. I put my credit card with the check to let her know that she could take the check but she never came back. When we waited as long as we were willing to wait, we got up and went to the hostess station like we had seen the couple at the table next to us do. The hostess asked who our waitress was and we told her that we had no idea as she had not introduced herself. The hostess then asked us what she looked like - at this point we were really annoyed and showed her which table we were seated at. She went off to find our waitress and left us standing there waiting. Our waitress finally appeared and took our payment and we left. We were there for 1 hour and 20 minutes....for lunch, not by our choosing. As we walked out we once again said.. ..never again. I'm not sure who is managing the staff but they should be fired. It appears that there is very little training or accountability.