I will never recommend Marine Max to anyone! We put our Bayliner 285 Ciera in to have new zincs put on, the bottom painted and some electrical work such as the trim tabs and something fixed. Fortunately we live in the area and could keep up with checking on the work. It took 4 times longer than it should have to do the work. Parts were ordered incorrectly, the zincs were not all put on, although we were told it was all set to go back in the water. Missing zincs were ordered. Again we were told it was ready to go. Luckily we came to check every time and insisted the boat not go in until we checked it. Then the bottom paint was supposed to have two coats. It didn't. I could still see the blue through the new black. The service advisor again told us the boat was good to go. For goodness sake!! Couldn't he just walk the 40 steps out to the boat and check it before calling!! I got there. Zincs weren't completed and paint still not finished! Finally, after months, it was done. LESSON: BE SURE TO CHECK ALL WORK BEFORE YOU PAY THE BILL!! I really wonder how many clients who are not here, but have MM do work get screwed on a daily basis. They just pay the bill and trust that the...
Read moreI can’t thank Dean and the team from MarineMax enough. If I had known buying a boat was going to be as fun and simple as they make it at MarineMax I would have done it years ago. As a busy young professional with a new family, I highly recommend MarineMax. Still, months after my purchase, I can contact Dean and he makes sure to get me whatever information or help that I need - even if it’s just a simple question about trailering or cleaning my boat. They stand by their products and back their customers beyond all expectations. I look forward to working with their service department when my needs arise - though, thanks to the quality of boats they sell, I don’t think I’ll have many service needs for sometime! The best day of owning a boat is certainly not the day you buy it with MarineMax - they will ensure you enjoy your purchase well after you finish the...
Read moreMy name is bill hopkins,
I was in the market for couple years on and off wanting to buy a boat. Well this year I decided to start a little early. I finally came across a boat that got me in touch with mr dean Aston from marinemax at wrightsville beach Nc. I just want to say he helped me out in every way possible from answering all my questions(being patient with me Bc I asked a lot of questions being my first time buying a boat). Also he helped me find a boat. He has taking the time to answer all my questions and help me out. I will give him a 5 star rating as a individual Bc if not for him I wouldn’t have found the boat I boat. So thank you to mr dean Aston for helping me out. If anyone is hesitant on buying a boat and has questions I recommend dean Aston at marinemax wrightsville beach nc. Thank you for all...
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