Arby's — Restaurant in Windsor

The hardest pieces of meat! I thought it was a piece of plastic or a bone. But when I spit it out it was just this hard dark peice of old meat. I called back with my receipt number DT304. And all they offered was to give me another sandwich which after that, I probably would never eat another roast beef sandwich again from Arby’s. Their fries were great. The iced tea was perfect sandwich never again. I would recommend next time offering your customer a refund and beware if you guys want to eat a roast beef sandwich might be super hard where you think you’re eating a piece of plastic so beware!

3 hours later.... Thank you for replying with the link, unfortunately Your link leads to an incomplete website address! I have already called this in to your location before I made this review and the girl who answered put me on hold, a guy comes on and says to come back in for a new sandwich and that the Manager is too Busy to talk right now. SAD. I am back at work from lunch and can not come back in today! I am too Grossed out to try to eat another Beef and Cheddar from ANY Arbys now!

I also already filled out the survey at the bottom of my receipt. Instead of trying to save face on these Google reviews, maybe you should just give me a refund on the sandwich, i ate the fries and Tea which were good, dont mind paying for that. Receipt Number once again is DT304. Once i get that refund i would be happy to erase the review other than that i would not eat a Beef anything from this location if any! Thanks for being Cheap and shit customer...

12/26/23 6pm. I’ve given this location 3 tries now. No more. Let me start by saying I worked at fast food restaurants as a teenager. Back then the pay was $3.25 an hour. I always showered before work and looked presentable. Even at that pay I always gave great customer service cause that was my job. I chose to work there. I ordered a # 2 with curly fries no drink. When I got to the window I realized I didn’t order the half pound sandwich. I had ordered the regular. When the employee and I use that term very lightly. He looked like he hadn’t showered or even washed his face in days, and need I even mention his sloppy greasy hair stuffed in the Arby’s cap. Anyway when that came to window I asked him if I could add a second sandwich to my order. Basically I asked him if I could give the establishment he worked at more money he threw a fit. Rolling his eyes looking at his similar look alike buddies that worked there and shrugging his shoulders. I then realized I didn’t want my sandwich defiled so I said never mind. I paid and left. I had also asked for Arby’s sauce and not to my surprise it was not in the bag. Never again. Do not waste your time at this location. Go to fuzzies across to the west instead. It’s amazing how much these places pay now days and still can not...

1/13/2021 About 12:30pm I drive a truck with a trailer behind, found the parking lot was able to accommodate my parking needs as I can't fit through the drive thru. Found the door was locked due to covid , I then walked to the drive up window where the lady took my order and was very nice. She hands me my drink after paying for the order and says wait around front on the bench. Ok all is good she brings out the order and i pointed out the dirty bench and tumble weeds under it. And I didn't feel it was a good example of a waiting space. Her reply was you don't have to come back! Hmmm I said I probably wont, and headed to my vehicle to leave and there she is taking a picture of my truck and trailer from the locked door. I asked if there was something else she wanted to talk about, Her reply was waiting for you to get off...