Microtel Inn & Suites by Wyndham Loveland — Hotel in Loveland

Recently I had the pleasure of experiencing a truly remarkable stay at the Microtel hotel. From the moment I arrived, I was greeted with warmth and genuine hospitality that set the tone for an extraordinary visit. The exceptional employees at Microtel, namely Christi, Lisa, Paul, Brecklyn, and Kun John, James and Ally all deserve recognition for their unwavering dedication and the unforgettable memories they helped create.

Christi, with her radiant smile and impeccable professionalism, made check-in a breeze. She went above and beyond to ensure that I felt valued as a guest and provided insightful recommendations for exploring the local area. Her attentiveness and commitment to personalized service truly elevated my experience. Her kind beautiful soul could even sense that I was going through a rough patch in life.

Christi and Lisa, the epitome of grace and efficiency, took care of every detail during my stay. There remarkable attention to cleanliness and meticulousness in maintaining the hotel's standards were evident throughout. From the pristine room to the flawlessly prepared breakfast, Christi's dedication shone through, ensuring that every aspect of my stay was seamless.

Paul, the maintenance man was exceptional. His in-depth knowledge of the Hotel and surrounding area and his passion for sharing the hidden gems of the area made every interaction with him quite memorable.

Brecklyn, a shining example of hospitality, was always at hand to address any concerns or questions I had during my time at Microtel. Her friendly demeanor and willingness to go the extra mile created a sense of comfort and made me feel like a valued guest. Brecklyn's dedication to ensuring my needs were met was a testament to the outstanding service at Microtel.

Kun John, a true embodiment of professionalism made me feel like a cherished guest.

The Microtel itself is a glowing testament to excellence. The beautifully appointed rooms, exuding comfort and provided a sanctuary of tranquility. The attention to detail in the design, coupled with modern amenities, created an atmosphere that was both inviting

The hotel's facilities, such as the fitness center and meeting room were immaculately maintained. The breakfast spread showcased a wide array of delectable options and preferences.

My stay at Microtel was nothing short of Wonderful thanks to the exceptional employees who consistently went above and beyond to ensure my comfort and satisfaction. Christi, Lisa, Paul, Brecklyn, James and Kun John are a testament to the hotel's commitment to delivering an unparalleled guest experience. Microtel truly stands out as a haven of hospitality, where every moment feels cherished and every guest feels valued. I wholeheartedly recommend this remarkable establishment to anyone seeking a truly...

Our stay was fine. Room was small but clean. I was taking a hot shower with the door open and the steam from that set off the smoke alarm. My husband informed the staff that was what had happened. Later on he was taking a shower and I opened up the door to grab something out of the bathroom and it went off again. Honestly no problems aside from that until after checkout when I didn’t get my 100$ deposit back. When I called and spoke to someone about it I was told they retained my deposit for smoking in the room which I adamantly denied. Absolutely nothing of any kind of anything was smoked in there. She proceeded to argue with me in an extremely condescending tone using the smoke alarms having gone off as one of her reasons to believe we had smoked and added that it also “smelled like stale smoke from drugs which she knows the smell of”. Then added that there was blood on the sheets and “drugs left in the room which they have pictures of” I relayed the blood on the sheets was accidental caused by an unfortunate womanly event. As far as drugs and the smoking of drugs goes, I knew nothing of the presence of drugs, but for argument’s sake, leaving drugs in the room did not cause damage and I am not agreeable to having to be charged for that if they were actually even there at all. She continued to be argumentative with me, refusing to return my deposit. I respectfully asked if she would mind emailing me a copy of the paper I signed for incidentals to which she nastily replied No! And hung up on me while I was speaking. Totally unprofessional. Not worth more of my time than that which I have already wasted writing this review to try and get my money back and have her job taken from her, though I very much would like to see her fired for speaking to a guest that way, insisting on false happenings. I’m sure she knows that smell for a reason and karma sucks. First and last time there....

This is a budget hotel but you should still temper your expectations.

Rooms are small, but they are clean. The bed was moderately comfortable. I sleep hot and even with the AC on I still felt uncomfortably hot while in bed. Television service is essentially basic cable. There was a mini fridge and a microwave in the room. One good thing of note was there were ample plug in points and even some USB A plugs.

Service was hit or miss. Occasionally there were employees or guests smoking outside the main entrance. They won't collect your towels and bedding for three days, which I feel is pretty standard. However, most hotels will still do a daily housekeeping and turndown service, not here. Attention to detail was lacking as well. The over head light in the room entrance did not work. Housekeeping did not clear the alarm clock so it went off at 5 am the first morning. The second morning the fire alarm went off at 7 am for no apparent reason and had been shut off by the time I managed to get dressed and put on shoes to evacuate. When I asked the front desk if there were any issues I was told no that everything was fine. No apologies about the alarm having gone off were made though. The continental breakfast was on par for what I would expect from a hotel in this quality range. They did have a waffle iron though.

Location is pretty good. It is near the freeway exit and there are several decent restaurants in walking distance. Downtown Loveland is about a 10 minute drive away.

Overall I think this is a mediocre place to stay. Service is definitely the weak point. I was attending a conference at the nearby conference center and some of my friends stayed at the My Place next door to this property and had a significantly better experience with larger rooms and better service for an almost...