Chick-fil-A — Restaurant in Loveland

This is my first review ever, but I had to share my experience! The food was delicious, but what really made this visit special was the service. From the moment I walked in, I felt so welcomed. Luis, the manager, checked on us twice and even gave my kids a little stuffed cow. Gary, another manager, brought us our food and made sure we had everything we needed. The team was laughing and having fun, and their positive energy was contagious. I also forgot to order my wife’s to-go meal, so I had to go through the drive-thru. Amanda, who was taking orders outside, was just as friendly and upbeat. Honestly, I don’t usually pay attention to details, but I even noticed and remembered everyone’s names! I really needed that human touch last night. Highly recommend this location for both great food and...

Came to this location for the first time last week. Some of my food was missing from my pickup order. Didnt know until i was back at work. Did not have time to call that day and Nothing big missing from my order, so since i eat a Chik Fil A often i came in a couple days later with my receipt to see what they can do since i was picking up food on a new order. The Lady was nice but since it was not the same day there is nothing they can do to help. So all i recommend if something is missing from your order let them know right away. Normally The staff will do what is in their power to help. But not today. I am not the type to lie just to get free food. But...

I would recommend you find another location. Service was good as always but I noticed other things were sloppy, for example my burger’s patty looked old, soggy, and dirty. The box that it comes in was greasy as if it came out of the trash can after someone used it, it definitely made me a bit reluctant to eat the food because of it. The frosting on the milkshake was melted probably because it wasn’t kept in the correct condition. There were regular fries mixed in with the waffle fries suggesting a sloppy management in this location. These are some of the things I noticed so who knows what else goes on in the back where we cant see. 2/10 find another...