I went to get a water bottle from Dutch bros in windsor. There was no line at all and no cars behind me. I ordered a drink. The person was very very short with me and rude. I asked questions if I could buy a water bottle or if they knew when they would get anymore in. She said she didn't work there very long, didn't even attempt to ask anyone else and went back to laughing and joking with the other staff members. Than when I left what I ordered wasn't what I got ended up having to throw it away. I have only ever been here once because it's always busy but the way I was treated and didn't even get any of my question answered didn't feel great. I will never go back to this location. There is a human bean and a Starbucks that have always been more friendly and I feel as though my questions are taking care of even if they don't know the answers they will go find someone that could answer your questions. There was lack of management and...
Read moreI have to make a huge shoutout to the entire crew that works at Dutch Bros with an emphasis on Trail.
Everyone was extremely nice, the place was clean, and the coffee was great.
With that said, it was our first time so we were unfamiliar with the menu. Trail caught us up to speed really quick and got us squared away with some of his recommendations.
We got a “not too hot chocolate” for our daughter, who thought he was so kind (she also loved his nails), and when my wife asked about sugar free flavors, he knew enough about the product to mention that 2% milk isn’t sugar free and that she could do a breve if it was super important to avoid carbs.
Great experience at Dutch Bros but I was so happy with our service that I felt it necessary to tell everyone how great this guy was. Trail, hope...
Read moreThis is our new favorite place to visit for drinks! The biggest advice I can give to any customers to look up their menu online and decide which drink you want before you go because there are so many options! My kids like all of the frost flavors we have tried the golden eagle, Unicorn Blood, and German chocolate cake. All of them were delicious! I have also tried the Chais and my husband has tried the lattes, we were both very pleased. Definitely giving five stars for the friendly staff that work there. They have younger kids working there but every single one is friendly and can carry on a conversation. They are quick and friendly and that is what will keep us...
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