PLEASE read, it's about more than pizza, and being 'right or wrong' as a customer in some scenarios: This experience was pretty frustrating. Paid over $20 with tip for a pretty modest-sized, undercooked to the extent of being nearly-raw, pizza. Very frustrating/discouraging. After the first bite, called and spoke with Vulema C., who said she was the store manager when I asked for assistance/wanted to correct an easily-remedied scenario. She refused to offer a refund and asked that I take the effort/spend more time and energy to come back to the location, to show that the pizza/product was raw and "return" it. I had just given my dog anxiety medicine for looming thunderstorms/fireworks and explained that this wasn't possible. It felt like Vulema was telling me that she didn't believe me. :0 I was able to cook the pizza again in my home oven, later in the day, just by the slice vs all at once, which was better than nothing, and realized I am grateful to have the ability to do so, to have a place to be safe, to have food, period. The food didn't go to waste, and I called back around 1:05 to tell Vulema that I found a solution and wanted to explain I was really stressed about doing the right thing by my dog, and I was worried, but really wanted to let her know that maybe I overreacted, I wasn't sure, but people matter, too. The phone rang, no answer, which was a bummer, because I really wanted to tell her that if I was rude to her, it was because I was worried about my dog and the storms, and to apologize, to tell her I found a solution, and she was probably just trying to do her job. I just wish we could have talked about it together. Right now, the news is covering yet another mass shooting, 5 killed in Philadelphia, 2 children, twins, shot with their mother, now hospitalized. It breaks my heart. The big stuff matters, the little stuff doesn't. I am trying to remember to stay grateful and try to be humble, even if you disagree with someone. Our world needs more healing, not complaints. I hope Vulema answers my call maybe later on, even if she sees my number come up on the ID. I want to tell her I appreciate that she tried, even if I disagreed. I think we all need each other, a lot more than we may realize. We are all on the same team; we just have to open our eyes, ears, hearts, spirits...and see how true it is. Thanks for...
Read moreOkay so first of all, I called in and just wanted one pizza with mushroom, green peppers, olives, and beef on a thin crust but instead I got only sass served to me by this guy named Zach. He took my order and slammed the phone down and I waited until he told me to pick it up at 4:30. I get there and this one employee named Jeremiah came up to me, nice at first, but after he told me my pizza wasn’t ready yet since they “ran out of thin crust”, things got heated. How does one run out of thin crust? Jeremiah started insulting my outfit and how I was entitled. He told me to “wait until your food is done in ten minutes.” I turned around and headed back into my 2022 Ford F-150. I waited and waited, assuming someone would come bring it out to my 2022 Ford F-150 truck since I’ve been disrespected this whole time and that’s the least they could do. I locked eyes with Jeremiah through the window and motioned for him to come out to my 2022 Ford F-150 truck. He came out with the pizza, all smiles. Jeremiah handed me my pizza and as he was leaving, I saw him have a key in his hand and was dragging it across the side of my 2022 Ford F-150 truck. He ran inside and locked the door before I could catch him. I calmed myself down and decided to go back into my 2022 Ford F-150 truck and eat my pizza I worked so hard for. I opened the box to the sight of old used rags and parmesan on top of raw dough. I was furious and threw the monstrosity at the window and drove off. NEVER...
Read moreLet’s face it, nobody goes to Little Caesars for a 5 star dining experience. With that being said I would normally give them the benefit of the doubt if it weren’t for what I whitenessed today. I ordered a normal sausage pizza which they did not have ready so they started to make one for me (no problem at all). I decided to stand aganist the right wall and wait where I could see into the kitchen. What I watched was truly disgusting. All the employees handling food were not wearing gloves, many of which were in the kitchen wearing visors. One particular employee was wearing a visor and had long curly hair coming out the top. I watched one employee scratch his scalp and then proceed to place toppings on somebody’s pizza. Another employee touched his face and then began to handle crust. What appeared to be the manager had long hair with a backwards hat and it looked like he was just eating bacon in the kitchen. I’m not sure where the sink is located but several employees never left my sight so I know they didn’t wash there hands after touching there face, neck, and head. This was truly disgusting and I’m extremely disappointed that any business owner tolerates such neglect for safe...
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