Starbucks — Restaurant in Windsor

I would have given this one 5 stars if it was not for the manager Darby that I encountered today. I’ve been coming here for years right by my house 1 sometimes 2 times a day l. I get the same thing every-time 1/2 2% 1/2 nonfat in my latte. She said they can’t do that. Really after getting it like for 6 years? After asking me if I’d been coming to this location (arguing with a good customer and yes same location) she said I could go somewhere else if I’d like. WOW. For one I’ve worked with the upper ownership of Starbucks head quarters and know for a fact the way I get my drink is fine. Management should have good customer service skill and good hospitality. Darby lacks both of these, the ability to be a good Role model for staff and the professionalism to be manager. This actually was a great Starbucks minus the poor choice of management of Darby. By the reviews, a few more unhappy customers have run into her as well. I hope my chat with upper ownership and this post does something about this good location’s unprofessional manager that...

The baristas in this Starbucks did not make me ever want to come back. I asked the one i ordered with to just rinse my cup out before I reused it for a new coffee and she said, we can’t clean cups here it’s against our policy. I said ummm I’m not asking you to clean it, just use some water to rinse it out. She wouldn’t do it. Then I order a $6.50 drink and my cup is barely half full. I asked about it as I order grande drinks all the time and it’s usually much higher in the reusable cup I have. And was told by an Emma that she couldn’t put more oat milk because I did light ice, it’s so low. The drink she made me is NOT light ice. I got given a tall sized drink after paying for a medium. There was nobody in line and I still waited 5+ minutes for my drink while they talked and cleaned instead of making my drink. Horrible customer service. When someone spends almost $7 for a drink freaking put the right amount of milk. There is no way this is a grande drink. Will be emailing...

I never write reviews about places until I can’t take it. This Starbucks is the only Starbucks they never can get things right. Then get rude about it when u say something. I only go here because they are 5 mins from our house so that’s on me for goin and wasting my money 90% of the time. So every other Starbucks I go to when I do I say extra caramel drizzle. I get it around the cup. No problems. This one, one person says well u have to say line the cup so when I do say that, they say u mean extra caramel drizzle? 😳 I went there today and said extra caramel drizzle. They hand me my drink, no caramel around the cup so I tell her. Her response is well it’s on top. Did u want it around the cup? YES!! They remake it and I feel they made it with a little bit of sarcasm! If they are gonna charge for the extra caramel drizzle at least get it right! I’ll be glad when the other Starbucks is built! My pic that’s a bit ridiculous just because u had to remake it and...