Dairy Queen Store — Restaurant in Winona

The girl who took our order did not have good customer service. I don’t know what her name is but she was tall, had brown hair in a ponytail, red/burgundy nails and shorts and her customer service skills were incredibly underwhelming. My sister was polite and said hi and asked “how are you” and she barely said anything while taking our orders. Didn’t even say “hi how are you back” didn’t ask if she wanted a receipt, she smiled but there was hardly any interaction. I understand that people have bad days and working fast food isn’t for the weak, but your job is customer service! Unless they’re a shitty rude customer, I would NEVER want my customers to feel judged or unwelcomed, so I don’t know if she’s never worked customer service before or if she just doesn’t care. We get our food and my sister’s corndog was cold, both of our gravy was lukewarm at best, my friend ordered a deluxe burger but only got pickles on it. Not a single apology. Just looked at it, said “okay” and walked away with it. I’m not one to make complaints but that was honestly ridiculous. I don’t think anyone there gives a shit but if anyone over there does, please coach your people on having better customer...

Generally I find the DQ to be exceptional in all things. The girls that work here are hard working, no-nonsense individuals that are both courteous and efficient when dealing with orders. But as with most business there is the other side of the coin, the limited male staff seem to only excel at standing around watching the women work or walking back and forth ignoring customers waiting to order or generally looking oblivious to the world around them. I had the great honor today in seeing customers walk out in frustration after some dude with a faded name-tag of "John" openly ignored them for 20 minutes in a nearly empty building.

Food: 9/10 (Best French Fries ever) Service: 7/10 (See Above) Cleanliness: 8/10 Overall Assessment of the Property: 6/10 (Building & Grounds are showing...

MOTHER'S BEWARE! I was walking to my car with my seven year old son and a worker shouted so loudly it scared my boy half to death! I told jason to stay in the car and saw a very frightening man in uniform hollering at a crying employee hardly older than my oldest. The man was short with a ponytail and had very large muscles. NO NOT BRING YOUR KIDS HERE!!!!! It took 20 minites for jason to calm down. I came back and demanded to see the manager and was told the ponytail man was the manager! Very unprofessional and rude . I am mind blown... who would hire a dangerous man and make...