Fresh Kitchen — Restaurant in Winter Garden

Talk about Buyer's Remorse! At least with hard products you can return them...obviously with food you can't. We had been looking forward to this eatery after recommendations. Two half full bowls (2,2,2, their larger offering) and two fountain drinks plus a tip for the hard working staff, it was $35 (can't say amount for sure since my wife, after the fact, realized she never got a receipt). And we were both still hungry after eating. We don't mind paying more for quality food, something we can't make at home or convenience, but unfortunately that isn't the case here. The food may be quality but forget about all the fancy wording and titles of the food as they are just normal plain things you can make at home for 1/4 the price. The noodles tasted like cold noodles, the green beans tasted like plain green beans, the broccoli, like broccoli, you get my drift. The proteins were dried out lumps of chicken and with the baked chicken it was two pieces of plain dried out chicken, not even the size of half a Tender and had no flavor. The place was overcrowded, probably because it was new and the staff (likely management did not instruct them to do so) did not go outside to wipe down the tables and chairs after the earlier rain. There is minimal seating inside and it was noisy. One of the fountain presses was not adjusted correctly and only seltzer came out. I was not sure but I think I saw one of the employees eating, on her break, inside the restaurant - bad show (provide a place for your staff to eat and relax on their break!). Yes, they a e new but I am wondering if some of these issues can be corrected at all. Oh well, I won't know because they aren't getting a second chance from me. Fool me once...

UPDATE: I was contacted by management and had an excellent exchange regarding my issues. I was assured they would be addressed and management was very responsive.While I can't change my review at this time regarding the issues, since I haven;t revisited the location, I will give them a shout out and extra star for being a class act and being open and responsive to their customers needs and issues. Good job and good...

I had eaten here once when they first opened and had an okay experience. It was really busy and so I didn't have the time to look over the menu as I stood in line as I would like to have. The food was really good but the service was just okay.

The food style is reminiscent of Chipotle where you build your bowl around the base, vegetables, and proteins. All are freshly prepared.

The second time which is this week I went back with my wife who had not been there before. What a completely different experience. The staff was very friendly and took the time to explain exactly how to build a bowl and even recommended their favorites. I had the coconut rice with cauliflower, mashed potatoes, broccoli, mushrooms and my proteins were the citrus chicken and steak. Both were fantastic. Fantastic. My wife is a picky eater and really enjoys fresh made food, and she really liked this as well.

The restaurant was very clean and as mentioned before the staff was very friendly. I will definitely go back.

My rating system consists of a 3-star being exactly what I expected and neither good nor bad. A 4 means something was extra special whether it was service, food, staff, etc., and a 5 means I was blown away. A 2 star rating was disappointing with no offer to correct the experience and a 1-star rating...

I found a little hidden gem while vacationing near by, I was looking for healthier options to eat and this place Fresh Kitchen did not Disappoint, everything is fresh and delicious! The cookies are amazing, I was told they’re made fresh daily, when I arrived I was greeted by a group of amazing staff very friendly and energetic, they’re were knowledgeable and helpful, since it was my first time here, they walked me through the process of ordering and had some great recommendations.., I went with the coconut rice , basil mushrooms grilled citrus chicken, some spiced chickpeas and topped it off with coconut sriracha oh almost forgot I also added some Holy Kale greens, had one of fresh beet juice and some cookies. I was all Delicious But the best part of my experience at Fresh kitchen was the manager on duty, I believe his name was Jake he came out to my table to see how everything was, very sweet young man..after chatting for a few minutes, we realized we were from the great state of Michigan 😊 Keep up the great work Fresh Kitchen and the wonderful staff I will definitely be back before I head home from vacation I highly recommend trying...