Catrinas Mexican Fusion — Restaurant in Winter Park

Yesterday, I had the opportunity to visit the restaurant for the first time. The place is very nice and clean. When I walked in, there were no customers—only two employees chatting. Both made eye contact with me but continued talking, so I didn’t know whether I should seat myself or wait to be seated. Since I saw no intention from them to assist me, I proceeded to find a place to sit, and that’s when one of the women approached me. I mentioned it was my first time and that I wasn’t sure whether to seat myself or wait, but I was already on my way to sit down. She neither apologized nor welcomed me for being a first-time visitor.

Then José came over and attended to us. He was very kind and courteous; I asked him about the activities at the place, and he patiently explained them to me. His service was excellent, although he didn’t return to the table afterward, and I had to get up to ask someone to bring me the check. At that moment, it was José who came back to the table to handle the payment. Maybe because the place was empty, they didn’t provide top-quality service. Still, I left a 30% tip.

One important detail: a young man arrived with a camera to take photos. I told him no because I wasn’t dressed up, but he insisted a little; I told him he could take one of my daughter but not me. It turns out he later told me the photo was $20. Why didn’t he tell me the price upfront—especially since I hadn’t even requested that service? Not wanting to be rude, I paid for the photo.

Overall, I’d say my experience was 50/50. The food was good, and the horchata was very tasty. I would give the place another chance to see how the experience might be next time. My suggestion: whether it’s one customer or fifty, always deliver...

A coworker and I were looking for a place to eat before a meeting. Looking online we saw Catrinas Mexican Fusion. It had 4.7 stars almost 500 reviews, and the menu looked good online. We were greeted by the Manager Jose, who was very nice and pleasant. Our waitress was Maria, she was fantastic! I ordered a Burrito Steak GUADALAJARA, my friend had the PICNHA Steak. The food was AWESOME, and the presentation was amazing. The sauce on the Burrito was insane. I’ve never had that flavor and taste in a Burrito. Same with the steak, cooked perfectly, and with oil and herbs in a dish to dip the steak, he said it was delicious. Both of us cook with our wives for our families, so we appreciate good food!!! Prices were well in line for how big the portions are. We were stoked to find this gem of a restaurant. Especially when you’ve never heard of it before. I know for a lot of people bathrooms are a concern, they are for me. It was VERY CLEAN and well maintained. The restaurant was well maintained and clean. They had a stage for live music, we had lunch so that was not there. Nice seating, booths are comfortable, lots of high tops, and a private room if you have a large party. I would HIGHLY recommend this place. You will NOT be...

I really had my hopes up and was excited to try Catrina’s Mexican fusion oh but how disappointed I was. For starters, you can tell there’s multiple owners all with different ideas and aesthetics, and how it should look making for a bazaar nonmatching themes throughout the restaurant the food was subpar cheese dip was extremely watery. The pasta tasted like pickled jalapeños, and not to mention, I have extra protein in the form of a bug in my drink, no I must say the server was very delightful. I believe her name was Milena spoke very limited English, and made a genuine effort really can’t say the same about the two managers that I saw on site one was extremely flamboyant and mocking the employees while the other was busy on his phone or flirting. I definitely would not recommend this to anybody who actually enjoys true Mexican food and not store-bought Texas toast served as garlic bread that taste like it’s been in the freezer for a year. I just hope they can get it together because I really wanted to enjoy this place, but just volatile atmosphere, witnessing the flamboyant manager, laughing and mocking. The staff was sickening managers lead from the front, and by...