Tropical Smoothie Cafe — Restaurant in Winter Park

I order 2 of the new acai bowl which comes with strawberries, blueberries, and banana, instead i substituted it with mango, pineapples and bananas. Everything was great except the fact that they served hard mangos that tasted like it was stored in seaweed paper, the pineapples was so bad that you can taste how acidic it was (basically fermented pineapples). When I called the store to inform them about it, the young lady said, the expiration date on the fruits shows that they are still good, so I said have you actually tasted them, she said no and that there was no other complaints about it. She said that there is nothing that she can do about it but she will have the manager give me a call. 48hrs later...still waiting on that call from the manager. If a new launch product does not have the quality and freshness, at least call the customer back regarding the concerns. I rather goes to a place that takes freshness in the food seriously and takes their customer concerns into consideration. All in all, I threw out the topped fruits on both bowls and had to put fruits that I had at...

I have to fully admit that I stopped coming for a little while due to the smoothies tasting slightly watered down and not filling, I'm not sure if it was because water was being added or less concentrate but I did give it another try about a month or two ago and things have been amazing. The staff is friendly and caring and I met the new manager Natalie, she is definitely an assist to your team and it is all around noticed. She has done an amazing job with the staff and the quality of this place! I will only be returning because of her! I have sent my friends back in and have let them know that the new direction you guys are heading in is definitely making a come back! Great hire on your part for sure! She truely cares, and had greeted me with such a warm and friendly smile every single time. Has even remembered me every time I...

First, let me start off by saying Gloria at my favorite 😍 Tropical smoothie is the best smoothie mixologist I have ever met. Not only does she make the best smoothie, but she has the best and some sunny dispositions I have ever seen. I will not go to any other Tropical Smoothie Cafe location as I am spoiled rotten with the amazing service they offer. The Tropi Colada with Energizer is my go to smoothie 😋 and I like to try the 3 chess chicken quesadilla. Tara is one of the managers on site their and she makes sure that everything you get here at this store is of the highest quality! Don't take my word for it, come on down and get spoiled to, and if I am there when you come next smoothie you get is on me!! L over you Tropical...