Papa Johns Pizza — Restaurant in Woodbridge Township

I’d like to share some concerns about the service I’ve experienced at this location. I visit frequently and use my personal rewards points to place orders for my household and the last 2 times she told me “ I’m not making any pizza because you get to many free pizzas”. However, I’ve encountered repeated issues that I believe need attention. I have a business and I order several boxes of pizza at another location near my business. I have to spend $75 or mor just to get $10, that’s nothing when are ordering often.

One of the employees, who often appears unkempt and dressed in dirty pajamas, has been particularly unprofessional during my visits. On several occasions, she has refused to make my order, stating that my use of rewards points means my orders are “free” and not worth processing. This not only causes unnecessary delays but also creates an unpleasant customer experience.

Additionally, I’ve noticed that she sometimes brings her child to work. While I understand that personal circumstances can arise, this gives the impression of a lack of focus and professionalism in the workplace.

I value the quality of Papa John’s pizza and have been a loyal customer for years, but these recurring issues are disappointing. I wanted to bring this to your attention in the hopes that steps can be taken to ensure a more consistent and professional experience at this location.

I am a non complex person It truly bother me because all people don’t live by the same financial burden, and I truly feel this is getting out of hand. I should her my ID and she proceeded to tell me about a female that she also denied. That female is my fiancé she denied and told her she think it’s fraud because you got a free pizza last week...

I can’t speak on the other reviews in regards to how accurate they are or what the issue were specifically that’s causing the other all rating to be so low but I’m my personal (and very recent) experience, I’ve had nothing but the best possible outcome every time I’ve ordered. Whether it be delivered or take out, they’ve always gotten everything right, down to topping, baking time and even making sure the sauce cups I bought were in the boxes. Same goes with delivery, and the wait time on that has always be speedy and prompt. Again, not sure if the bad reviews are recent or more then a year old, but I can say with absolute confident I’ve had a great experience with Papa John’s at this location and highly recommended them, 5 stars ⭐️🍕

Edit: To clarify, the quality of their Stuffed Crust is what I’m referring to. There other selection of pizza I can’t comment one since I don’t order any other kind of pizza but the...

The Parmesan wings looked burnt, not crispy, didn't taste or look like Parmesan and hardly tasty. They totally missed the mark here... The only thing impressive about this order was the delivery time and the customer service. However, it was so quick, I felt the pizza was reheated along with the chicken wings because of the dry pizza and burnt looking wings. Step it up Papa Johns you missed the mark here...They also did not include m Marinara sauce which I paid for--I didn't bother calling since it was only 50 cents. I had not ate PJ in a long time and wanted to support the restaurants in my community during COVA19. However, it was the wrong move... How can you mess up a Pepperoni pizza and Chicken Wings???I did make the most of it and reheated in the oven to get a fresher experience which helped with the exception of no sauce. Taste more like breadsticks instead of a...