Bebe Zito Ice Cream & Burgers — Restaurant in Woodbury

⭐️⭐️⭐️⭐️⭐️ | Rafa Deserves a Flavor Named After Him

There are good days. There are hot days. And then there are days when you walk in for something cold and walk out wondering if you just met the main character in someone else's romantic novel. That was the day I met Rafa.

Let me be clear: I came for a treat. I wasn’t expecting to be treated like royalty by someone who looked like he belonged on the cover of a Mediterranean cookbook. Rafa was already behind the counter when I stepped in—focused, calm, and radiating a quiet intensity that somehow made the air feel just a degree cooler (or maybe warmer, depending on how you interpret butterflies).

He greeted me with a simple, “Hey,” but it was the way he said it—low, warm, like a private tone saved just for me. Rafa didn’t rush me, didn’t look past me, didn’t push any popular flavors. Instead, he asked me what I was feeling. Not just what I wanted—what I was feeling. I don’t remember what I answered. I do remember the way Rafa listened—like he actually cared whether I was in the mood for something tart or something comforting. His brow furrowed, just slightly, in concentration. Like pairing the right flavor was a sacred act.

Rafa explained the flavor options like he was introducing old friends. He described textures and hints and notes—like a poet of dairy. The words shouldn’t have sounded as good as they did. But somehow, coming from Rafa, “hazelnut with a toasted praline edge” might as well have been Shakespeare.

And the way he scooped? God. It wasn’t scooping. It was choreography. Rafa handled the spade like it was an extension of his hand, each motion efficient but deliberate, a soft curl here, a smooth lift there. He smoothed the top of the cup with the back of the spoon—not because he had to, but because Rafa believes in beauty, even in small things. When he handed it to me, his fingers brushed mine for just a second. Maybe it was the chill of the cup. Or maybe it was something else entirely. I won’t speculate… out loud.

I stood near the counter to eat, mostly so I could watch Rafa continue his quiet, practiced magic. He helped a family with kids, crouching slightly to hear the smallest one’s choice, and laughing when she said she wanted the one that looked “like pink fire.” He made it for her. Of course he did. That’s what Rafa does—he doesn’t just serve you something cold. He warms the moment.

His attention to detail was immaculate. No drips on the cup. No rushed motion. And every customer got the same grace, the same deliberate care. But—I swear—when he glanced over at me again and gave the smallest smile, I felt it was just for me. Just for a flicker.

You don’t forget service like this. You don’t forget a name like Rafa. And you certainly don’t forget the way he made something as simple as ice cream feel like a slow, wordless conversation. One you didn’t want to end.

There should be a flavor named after him—Rafa, with notes of espresso, quiet strength, and something you can’t quite name but definitely can’t stop thinking about.

If I could give six stars, I would. Not just for the ice...

⭐️⭐️⭐️⭐️⭐️ 10/10 WOULD GIVE 100 STARS IF I COULD

If you're even thinking about where to eat today, stop right now and get yourself over to Bebe Zito — not just for the incredible burgers and dreamy ice cream, but for the absolute legend behind the counter: Rafa G.

Let me tell you something — Rafa isn’t just an employee. He’s an experience. From the second I walked in, it felt like I was being greeted by a close friend who had been personally training his whole life to deliver the greatest customer service known to mankind. This man doesn’t just smile — his energy radiates through the room like a warm summer breeze on a perfect day.

We’re talking elite-level hospitality. Rafa remembered my name after one visit. He recommended a burger combo I didn’t even know I needed in my life (spoiler: it changed me), and he described the ice cream options with such passion, I honestly teared up. I’ve never heard someone talk about cookies and cream like it was a fine wine — and yet somehow, Rafa made it make sense.

His attention to detail? Surgical. The timing of the order? Flawless. The way he checked in on our table without being intrusive? Michelin-star maître d’ level. He even drew a smiley face on the receipt and wrote “have an amazing day” like he meant it. And I believed him. I still believe him.

In a world full of fast food and faster service, Rafa G slows it down and brings the human back into hospitality. He doesn’t just raise the bar — he is the bar.

If Rafa G ever starts his own restaurant, I’m buying stock. But until then, I’m coming back here, again and again, for the burgers, the scoops, and the king of customer...

I have been really excited to try this place and all the reviews seem to be really good so I was a little baffled when we tried it tonight. I agree with other reviews that this place is understaffed. My main complaint is the whole place was very dirty. There was a lot of little things that added up to a poor experience. First, the kiosk didn't work with no note on it and by that time there was already 3 people that had walked straight to the counter. The person at the front was nice, but not very helpful. The bathrooms only had ice cold water and no soap which isn't the biggest deal, but on top of everything else was super annoying when you're trying to wash your kids hands too. The floors looked like they hadn't been mopped in 3 weeks and everything just felt kind of slimy. All that being said, the burger I had was actually really good and the cook was really nice, but basically nothing else about the experience was and for how much we spent we could have just gone to Hazelwood and probably even spent less for a better experience. If you're going here for just a burger/fries for take out it's fine, but I don't think I would come back and was really surprised by all the 5 star reviews. Maybe I hit a bad day but it really wasn't even busy when we went on a Friday, so...