Ciao Bella — Restaurant in Worcester

So I had a less than pleasant experience here yesterday, Saturday. Having worked at pizza places for over a decade, I view them as take out places, so I never ever eat in. I am also quite selective where I order from, but I've ordered from Ciao Bella several times, and I usually order the roll-ups.

I ordered a pizza this time. I was out running errands with my mother and we had been out for a couple of hours, so we're a little tired. I figured we'd go in to Ciao Bella and sit down to have a slice of the pizza and take the rest home. This was my mistake.

There was literally nobody there, it was a little bit after 1 pm. The girl at the register gave me sort of an attitude almost right of the bat, about how they don't do table service. We didn't really need table service, so I asked her to give me two paper plates when my pizza came out, which she did. We were very careful at the table, I put the menus away and wiped the table before we left, put the menus back carefully, and looked around for a garbage can to throw the plates away. We were there for 15 mins tops.

The cashier proceeds to tell me that next time we couldn't do this, and pointed at a sign that sat 'you need to sit down for table service' and walked away. She provided zero table service, and I asked for zero table service. Yes, it was a pick up order (there was a tip), but customers can change their minds, and I did not make any unreasonable requests, I did not ask her to unbox and re-box the pizza, I simply asked for two paper plates. We picked up after ourselves. I did walk up to her and I told her that she was rude. She did not apologize, and again mentioned the sign. Who trains these workers? Zero common sense. I don't know that she could have been any more...

Small business in bad location no parking. To much traffic to get out of. The food is great Italian restaurant small but great to take out. Try it you will like the food and service. To the owner I'm giving you a 5 star which is the best. Your staff, food and prices are awesome. I am just stating dangerous location for traffic. On the edge of a bend people drive to fast hard to get out. Also parking lot is to small for the business you do. Always busy I'm HP PERSON DISABLED WITH HP PLACARD with not enough HP parking. It's not just your business all small & big businesses don't allow many HP PLACARD PARKING. I will not stop eating at Ciao Bella. I don't even live close to your restaurant. It's the best fresh Italian restaurant around I'm a dedicated customer satisfaction is guaranteed to be awesome. Question do you have any other locations? If so please let me know thanks. A very life long customer for years & I will continue. Just making a few suggestions. Please put a Ciao Bella restaurant in either Auburn or Oxford. These towns would appreciate it. Good luck with your friendly staff and...

How did I JUST find this place! I was in the mood for an Italian Sub so I just googled what was close checked out reviews and the menu and thought this is it. I called I placed my order of an Italian sub and a meatball sub. The girl on the phone was absolutely amazing. Fast forward to me driving there didn't even realize it was less than 5 minutes from my house I passed it all the time had no idea it was there, granted I've only lived in Worcester for 2 years. When I walked in the atmosphere was so friendly, I just knew this was going to be my new spot and I was right. They make their own Italian Loaf in house, and when I tell you I did not get a sub I got a half a loaf! This Bears repeating their sub is a half a loaf of bread, delicious homemade bread. I was floored when I opened my sandwich it was huge and the most delicious Italian sub I've had outside of my own home! The meatball sub was perfect not too much cheese a generous amount of sauce and stuffed with homemade meatballs. If you have not tried this place...