Tropical Smoothie Cafe — Restaurant in Worcester

We recently ordered catering from Tropical Smoothie Cafe for a community event hosted by our nonprofit, and we couldn’t be happier with the experience! The ordering process was smooth, the staff was incredibly accommodating, and they helped us build a menu that worked for a variety of dietary needs. The wraps, flatbreads, and smoothies were a huge hit—fresh, colorful, and full of flavor. Our volunteers and guests were genuinely surprised by how good everything was (we even had people asking for seconds on the Sunrise Sunset smoothie!). Delivery was right on time and everything was well-packaged and labeled. Highly recommend Tropical Smoothie Cafe for any group event—healthy, delicious, and professional from...

I absolutely love this place, the food is great and the pricing is fair. The only reason I gave them 3 stars is due to the customer service. The employees have absolutely no sense of urgency, I’ve stood at the counter for 5+ minutes before simply just waiting to order. I’ve ordered a single smoothie and waited 15+ minutes. There’s no point of placing an order ahead because they most certainly will not have it ready by the time you arrive. This happens when they’re busy(which I understand) and even when they’re not very busy. I don’t know if maybe they need more employees or what, but don’t go here if you’re on a time crunch. Also, you can only use their gift cards in store and not on the app which is really...

So I was here to get something and asked if they sell plant based protein they said they were out of it the next day I come again I ask they didn’t even bother to reply me (they don’t sell it anymore btw fake advertisement of having vegan products) the employee asked for manager like 5 times he was not ready to be outside had to call him like so many times. While I was there he was so disrespectful and dirty he started making smoothies without washing hands no gloves he kept putting his hand in his hair and made smoothies manager himself had no hairnet. This place is sold to the worst people who discriminate against skin color as well....