I visited for a small birthday gathering, and unfortunately, the experience was disappointing from start to finish. The food had some flavor, but it felt incomplete like it was always missing that final touch to make it memorable. For $15.99 I expected something more satisfying.
The service, however, was the real highlight and not in a good way. The cashier we encountered was dismissive and unprofessional, setting the tone right away. The restaurant provides self-serve cups thats reusable, yet the one I picked up and filled with water had a visible film inside. Naturally, I didn’t feel like drinking mystery residue. When I politely asked for a disposable cup, I was told no despite the fact that my own table mates were sipping from them. I even lowered the request further, asking if the lady at front counter if my cup could simply be rinsed out so I could get some water. We both looked at the film😂. Somehow, that too was denied. Instead, I was handed a deli container, as though that were a perfectly reasonable replacement for a drinking cup. Nothing says hospitality quite like being served water in a takeout tub. And let me be clear this wasn’t during a rush. At the time, no one was at the register, and there were only three other guests dining inside. I’ve worked in fast food myself, so I know how stressful customer service can be. I’m very understanding and patient when it comes to busy environments. But this was not that. This was simply poor service and a lack of basic courtesy.
The atmosphere itself felt cold and unwelcoming, which only magnified the lackluster experience.
In short: this establishment manages to charge full price, deliver half the effort, and still make you feel like an inconvenience for asking for the bare minimum. If you’re curious, do yourself a favor and stick to takeout, at least then you’ll already have A CLEAN CUP for water at home. 😂 For Context, Apparently, this passes as a...
Read moreThe new Wu's Ramen in Oaklawn is a true hidden gem that deserves every bit of recognition. From the moment I stepped through the door, I knew I was in for a treat, and I wasn't disappointed. What immediately sets The New Wu's Ramen apart is its cozy and inviting atmosphere. The dimly lit interior, adorned with subtle Asian-inspired decor, creates an ambiance that's both relaxing and authentic. It's the perfect setting for a comforting meal. Now, let's talk about the star of the show: The Spicy Miso Ramen. The menu offers a variety of options, each more enticing than the last. I decided to order the Spicy Miso Ramen, and it was a revelation. The broth, a combination of pork and chicken, was robust and flavorful, with a delightful kick of heat from the chili paste and chili oil. The generous toppings included tender slices of pork chashu, bean sprouts, green onion, corn, a perfectly cooked egg, sea weed, bok choy, and skinny chili. Each ingredient added layers of flavor and texture to every spoonful. It was a bowl of pure comfort and satisfaction with just the right amount of spice. But what truly surprised me was the depth of flavor in the broth. It was clear that the chefs at Wu's Ramen take their craft seriously. The umami notes were prominent, and the balance of flavors was impeccable. It's the kind of ramen that lingers on your taste buds long after the meal is over. Wu's Ramen is a delightful addition to Oaklawn's dining scene. If you're a ramen enthusiast or simply looking for a satisfying and flavorful meal, this restaurant should be at the top of your list. The dedication to quality, cozy ambiance, and exceptional service make it a five-star destination that I can't recommend highly enough. I'll be returning to explore more of their menu, and I encourage you to...
Read moreWas looking for a great Ramen Place that was near by and stumbled upon this great find. I love Wu’s house but never tried this and didn’t know they have located at this location for 5 years. Anywho came right in ordered at the Kiosk and noticed how clean and beautiful the restaurant was. It wasn’t busy only 1 person sitting and this was around 2 in the afternoon. Instructions were clear to order at the kiosk and to grab a buzzer with number to enter for the food then a ticket printed out. Tables were self serve and they had a station for complimentary iced cold water with fresh cut lemons. Everything was clean and organized. Sat down and then my buzzer buzzed to alert me my food was ready. Paid at the counter retrieved my food and it looked so appealing and good and it tasted even better. I had the spicey miso ramen sub chicken as oppposed to the pork Chashu and extra noodles with Gyoza and everything was so fresh and delicious. The sauce for the Gyoza freaking amazing. The Skniy chili sauce was the perfect topping on the ramen along with the spicy chili paste. The egg, corn, the broth, the green onions all 1000/10. Service was great and nice. Will definitely return to try the crab...
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