The Iron Gate — Restaurant in Wyandotte

I had an absolutely terrible experience at Iron Gate Bar. I made a reservation for my birthday dinner specifically to experience there Harry Potter themed decor and menu. This has nothing to do with my experience at the restaurant, but I just put my uncle to rest 5 days before and was truly looking forward to this experience to commune with my friends in a fun environment. We arrive promptly and I am informed by the hostess that our reserved table was not ready, we need to wait an additional 10-15 minutes, and that we could not sit at the bar which had a row of empty seats but had to wait outside in the dark in the cold Michigan Autumn weather. I am still not too bothered by this because I truly want to have a good time and stuff happens. We sit outside and wait talking and huddling together to keep warm. The hostess or a waitress comes outside a few times and we ask if our table is ready each time only to be told they will check on it, the people at the table are still lingering, the people at the table got the check, and so on and so on until we had been waiting outside for more than 45 minutes. We then see a party larger than ours go inside and we think surely they will be turned right around and be joining us out here only to see them move into the restaurant. We get up to see what is going on because even if that group had a reservation it was either an hour after our reservation or they were extremely late which either way still shouldn't result in them being seated before our group. It turns out groups were being seated before us who did not have a reservation. When we asked to speak to a manager we receive various excuses from it was an Ipad error to the hostess thought you were sitting outside (even though we repeatedly asked the hostess when she came outside if our table was ready), to the hostess left and we were unaware you were still outside although the hostess at the stand was the same person we kept checking in with to ask about the status of our table. Finally, we get seated at “the table” which they had failed to clean off until we started speaking with the manager. I decided to put everything behind me and enjoy the rest of the evening. The manager and waitress came over asked us if we had any allergies and offered free appetizers for our inconvenience. I and another member of our group tell them our food allergies and settle in to pick the other items we want to order. The complimentary appetizers chosen by the manager are ones that I the birthday girl am allergic to ( there were plenty of other items on the appetizer menu that they could of chosen including the same type of appetizer but just without the allergen) they did finally bring me the churros which were good but the portion size was tiny. Our food then proceeded to come out in a haphazard fashion and when served was lukewarm at best. Overall the experience was extremely disappointing. I cannot see myself...

First impressions are everything and The Iron Gate has been the worst I've had in a long time and I wasn't even able to order anything. We came in on a Saturday without a reservation which was our mistake, no sarcasm either, if we had known we needed one we would have made one. If the hostess told us there was nothing she could do we would have gone somewhere else and come back another time with a reservation, no big deal. Instead she tells us if we could wait 10 to 15 minutes she could get us seated. Fantastic, my wife gives her our name and number and we think everything is fine. Since there isn't a waiting area inside we go outside and wait. Mind you it is 20 degrees outside so not the greatest of places to be but we figure it's only 15 minutes at most. They have couches outside to sit on and heaters which are sadly not turned on.

We see people come in and plenty of people leave so after 20 minutes I ask my wife to go check to see what's going on because if it was going to take any longer we were not gonna make our movie. She comes out and is clearly upset so obviously we're not gonna have dinner here. She tells me that the hostess forgot to confirm whatever she needed to confirm on the phone/tablet she put our information in and gave away our table and there was nothing she could do. Basically she received a shoulder shrug. I understand being busy but it should not be hard to remember that you have to sit a party of 2 even though you didn't hit confirm on your tablet it's probably why pen and paper has worked so well for so many centuries. Whatever we won't be coming back.

Before we get judged for going somewhere on Saturday night without a reservation especially since we had a future commitment. We gave ourselves 2 hours to eat dinner which should have been plenty of time even with the 15 minute wait. If we had been told that they couldn't seat us in an appropriate amount of time we would not have been upset and gone to our backup which we did and had a wonderful dinner and still made our movie with plenty of time even with the unnecessary delay we had to deal with because of this malarkey. We don't appreciate being forgotten about and left to...

As a huge SpongeBob fan growing up, I was excited to try this pop-up that the restaurant put on. I knew it was going to be busy so I made sure to make reservations in advance. We were seated immediately and wowed by all of the decorations. The music playlist was spot on too. Waters were filled for us as we were seated and told our server would be with us shortly. After waiting about 10 mins, finally our server came and took our drink orders. We each got a shot and then shared a cocktail. The shot was super good, couldn't even taste the alcohol in it. The cocktail was very tasty, and not too strong either. After we put our food orders in, they were slowly brought to us one by one by different people. It was a bit upsetting as the plates were sloppily tossed onto the table as they walked away. Half of the restaurant was empty at the time of our reservation but we barely saw our server as she and many others were speed walking back and forth past our table in a hurry. We also had no cutlery or napkins available when we were seated and had to ask for them. The flatbread with feta, arugula, caramelized onions and hot honey was probably our favorite item we ordered. Everything on it came together so well and was tasty. The steak bites were cooked well but had no flavor. We were desperately trying to dip it into what little sauce it came in with the broccoli slaw just to give it some taste. The Krabby Patty was good but nothing out of the ordinary. The menu said it came with an onion gastrique but I couldn't taste it. The meat quality overall through both dishes were great, but not flavorful. We did enjoy the parmesan fries and the chocolate mousse wasn't bad either. Our empty plates kept piling up on our small table as each new dish came out and I was out of water for a majority of our time there. I had to stop our server as she passed us to ask for more water and the bill. Overall the vibes were cool but the food was nothing special and we were not happy with the...