Dutch Bros Coffee — Restaurant in Yakima

Don’t get me wrong, the coffee is delicious. My review is based on wait times. Usually I was able to get in and out quick, but lately the wait times have been beyond long. Today I waited 25 minutes around 6:45pm, and there was only 4 cars in front of me. No one was running taking orders. Only one person making drinks. I get if they were short staffed, but at least run and take orders to speed it up a bit. Or help make drinks. People would understand why you aren’t chatting it up with them at the window. Last week I waited 15 minutes and there was only 2 cars in front of me. They also weren’t running orders and the customers in front had either 1 or 2 drinks. Which made no sense to me why it...

Dutch Bros is not a food place, it’s a coffee shop. I know they offer donut holes and other small pastries, but they are basically solely a coffee shop. The people who work at the N 1st St in Yakima location has some pretty cool people working there. They talk to you to pass the time. When there’s a long line, it doesn’t last long. 1-2 Employees are outside taking orders in the line while other employees are busy making our drinks. I will always choose Dutch Bros over other coffee shops. They have decent prices and the hours of operation are right up my alley. I believe they open at 5AM and close at 10PM. No other coffee shop is open that late. I...

I had Naomi as a server and she was the kindest and cheerful broista. However, minutes after closing I noticed the assistant manager aggressively moving the materials around and heard the assistant manager YELLING at the employee who served me. Which was very concerning considering I was all the way outside and from my Point Of view I was looking at a window with a huge sign that reads “Radiates Kindness” all while I hear the Manager Screaming at the employee almost an hour after closing. This speaks VOLUMES of how Leaders treat employees and the work environment should NEVER be that even after closing. Do better and hire...