KFC — Restaurant in Yakima

I would give negative stars if possible. My wife and I had a bad customer service experience about 3 months ago and did wanted to ever go back. Tonight my daughter really wanted KFC so we decided to give it a nother chane. I ordered $70 worth of food, when I got to the window I handed my money to the drive through employee and he handed my change wadded up. Then handed me 2 bags of food and couldn't close the window fast enough. I sat there and waved my hand so he could see me. I asked for my ordered drink. The drive through employee said "o it's yours?" And again hurried to shut the window. Now for the second time I wave at him through the window, he opened the wind and said "ya" I said can I get ranch &to why are you in such a hurry to close the window?" He asked"what did you say"? I repeated. He said something under his breath and I left. Then called the manager where I got nothing but sarcastic answers and unprofessional answers that showed zero customer service and lack of caring. I promise I will never go to 40th KFC for there sub par, over priced, rude customer service and employee...

Very disappointed. 615pm and they are out of extra crispy chicken with no plans of cooking anymore. Then after I order and pay for the meals, they tell me there is a 5 min wait on the famous bowl. Ok whatever so I pull to the front of the store, waited 20 mins for the famous bowl....so for that wait, why couldn't I get the extra crispy chicken I wanted. Everyone else was getting it, but they told me they weren't making more. Then I get my meal and they messed it up. I specifically asked for 2 coleslaw in the combo and a side of Mac and cheese. They gave me 2 orders of mash and gravy and 1 side of slaw. I get mistakes happen but too many within 1 order. This was the 3rd time in less than a month they screwed up. Not sure I...

I was at his KFC on Saturday, September 24. I purposely went inside to order so my order would be correct with face to face contact. No one was inside at the time, about 11:00 am. I waited a few minutes, then said “ hello” so I could get helped. A young female employee showed up, but was curt and seemed annoyed that I was there. She also answered the phone in the process of helping me and was gone for a minute or two! I ordered two individual meals with two legs in each, with the typical other things. When I got home, I had one leg and a thigh in each meal. 🥵. I will go to a different KFC from now on. Glad...