Tugboats at Hyannis Marina — Restaurant in Yarmouth

I have given this place a few chances, it's always something... last time we went the server placed our food on another parties table (they actually ate a few French fries) when they realized it wasn't theirs, the server went back to the table picked the food up and brought it directly to our table... until I said something.

(Note: I didn't want to come to this place again, my wife's aunt and uncle wanted to try it)

Tonight me and my wife were meeting her aunt and uncle out for dinner, the restaurant was empty... it was 610pm we were meeting them at 615. We decided to get a table, we didn't have reservations (we didn't need them as it was empty) we asked to be seated and we were told by the hostess that the full party needed to be there to be sat and that we would have to wait in the bar.

I asked the owner of the restaurant if we could just sit and order a drink and an appetizer that our other 2 ppl in the party will be there in 5 mins. He said sorry it's against our policy (I could understand if there was a large party, not only 4 ppl when all the tables seat 4ppl.)

I asked him what the difference was if me and my wife came in alone and asked to be sat, He was extremely rude (just like when i complained about the server and the half eaten food) he said that we would be sat at one of the tables with 4 chairs... I asked him to explain the difference... he said that it is just his policy. I then asked him if me and my wife could just say that it's just us and have them sit with us when they show up, he said "that's not happening!" I then told him that we would be having dinner somewhere else and left.

First of all, I would stay clear of this place for the obvious cleanliness and sanitary issues... one stated above. Also because the owner has to be one of the worst I have ever seen. I still don't understand if a restaurant is empty why 2 ppl out of a party of 4 can't be sat... maybe it's just me.

The food is mediocre at best and the prices are sky high... your definitely only coming to this place for the view of the marina, which you can have equally nice views at about 2000 restaurants on cape cod!

I hope this helps you make a better restaurant...

We arrived and were told a forty-five minute, wait.They gave us a table about that time later.So we were very happy.Nice table outside.Then the trouble started. We were 2 couples, and our friends shared a salad. We had an order of the Bang bang Bang shrimp to share the salad came. But the shrimp did not come until ten minutes after we asked the waitress why she said.Well, salads are faster and we thought that was ridiculous, because that was going to be both of our appetizers and we want to eat at the same time. Then we waited and waited and waited. A full 45 minutes after ordering. We asked to serve where our food was. She said he'll be out shortly 10 minutes later. Nothing we asked one of the the busboys to please get the manager. The manager came over. We explained what was going on. He said, "Let me look into it." Another 5 minutes passed. It was now 1 hour and 10 minutes since we had placed our order for the main course. It was completely unacceptable, so we just walked out. I left $20 on the table to pay for the drink. And the shrimp and the salad. My friends left the same $20 as we were walking out. One of the managers came over with a tray of food, saying, "Your food is here." I want to comp for you so you can enjoy your meal. I said, "Do you think after waiting this long Im going to enjoy a lobster? Sorry.This place is not for us, and you can't run a restaurant this way. I'm used to restaurants being slow. I understand that, but this is just ridiculous. We're paying top dollar now. They're charging us credit card fees and everything else. And we're paying huge tips because the bills are so much higher and these restaurants just don't staff themselves properly. Don't have the right kitchen size for the number of tables that the place has. So I'm giving this place a one because we had a horrific experience. I will never return and just be wary. All the restaurants in Cape Cod have this ridiculous. No reservation policy, making you wait anywhere from 45 minutes to an hour and a 1/2 not acceptable when you're...

4.5 stars here only because the cost to value ratio wasn't good. another chance to enjoy some fresh east coast seafood. nicely nautically decorated place with a lovely view of the marina. quickly seated and brought waters. server was personable if a bit slow. we saw a couple of young people definitely involved in training so they are gearing up for the coming season. wide ranging menu including some non seafood options. raw bar, fish tacos, salads, and baked & fried seafood. plus the ubiquitous lobster roll. broke my normal pattern and chose to start with a pina colada that was nicely done but $14! not even ordered with a top shelf alcohol. crazy IMO. chose to start here with a cup of lobster corn chowder ($8). wonderful flavor and thickness. great depth of flavor with the lobster and the corn coming through clearly. definitely could have enjoyed more of this. then headed straight for the entrees. my wife went off the seafood choices and went with the burrata salad ($16). a beautiful ball of burrata served on arugula with crispy prosciutto, heirloom tomato, fresh torn basil, plus olive olive oil and balsamic drizzle. this dish could not have looked or tasted better. she is a hard graded and she loved this dish. the grilled swordfish filet entrée ($32) with roasted potatoes and summer peach salsa sounded delicious. and indeed it was. grilled perfectly and a nice portion. salsa was flavorful but more like sliced/chunks of peaches than a traditional salsa. did complement the dish nicely though. small yellow potatoes roasted tender and flavorfully seasoned. potatoes are not my preferred side to go with fish but i enjoyed these. finished our visit with a slice of carrot cake ( $12) which was pretty good but we've had many better. despite all the outstanding food, the cost of the meal before tip-almost $88-was outside my feeling of getting my money's worth. your...