I recently had the pleasure of visiting Jersey Mike's in my neighborhood, and I must say that the standout experience was undoubtedly the exceptional customer service provided by David. From the moment I walked through the door, he went above and beyond to ensure that my visit was nothing short of outstanding. One of the first things that struck me about David was his genuine friendliness and warm demeanor. He greeted each customer with a smile, creating an inviting atmosphere that immediately put me at ease. His enthusiasm for his work was evident as he engaged in friendly conversations, making every customer feel valued and appreciated. What truly sets David apart is his remarkable attention to detail. As I placed my order, he carefully listened to my preferences and made sure to accommodate every request with precision. He displayed an impressive knowledge of the menu, offering helpful suggestions and even sharing his personal favorites. His expertise and willingness to go the extra mile to ensure customer satisfaction were truly remarkable.Finally, as I sat down to enjoy my delicious sandwich, David checked in on me to ensure that everything met my expectations. He genuinely cared about my satisfaction, and his willingness to address any concerns or make additional adjustments was truly impressive. It was evident that David takes great pride in his work and genuinely values every customer's experience. In conclusion, David's customer service at Jersey Mike's was truly exceptional. His genuine friendliness, attention to detail, and commitment to customer satisfaction created an atmosphere that exceeded my expectations. I left the restaurant feeling not only satisfied with my meal but also appreciative of the outstanding service I received. If you're looking for an extraordinary dining experience, I highly recommend visiting Jersey Mike's and seeking out David—he is a shining example of excellent...
Read moreI’ll probably never go to Jersey Mike’s Yuba City again. The last time I went there I was so surprised by how rudely I was treated. I walked in and no one acknowledged me so I stood in line waiting for an employee to look at me so I could tell them I came to pick up a to go order. The man who I believe is the manager finally asked if there was to go orders but when I raised my hand he completely looked past me and went back to what he was doing. When he finally acknowledged me after me being there for a good seven minutes I told him I came to pick up an order that I put in on the app. He looked at me annoyed and said “I just asked if there were any to go orders!” I was so shocked by how rude he was I couldn’t even say anything except I’m sorry. He told me it would be ten minutes even though my pick up time was five minutes from the time I got there. So I went off to the side and waited for my order. There was another lady that had walked in and was also waiting to be acknowledged. The man behind the counter told her she needed to speak up so they know who’s coming in for what. Terrible customer service. Your staff should greet the people the come in and ask if they’re ordering in or picking up. And I get that you’re busy but there’s no reason to be so damn rude. Last time I’ll visit...
Read moreGreat pistrami Ruben hot sandwich can't believe I haven't been here before now, I will be coming back to try some more. Well I've been back and I must say the hot BBQ beef is awesome, I've been back several times now and will be making this place a new place on my lunch stops. I still go here often, I like that you get a free sandwich after you buy 10 when you join the club. My favorite sandwich is the #9 Mike's way. Unfortunately the last 2 of 3 times I got the BBQ beef it has not been up to their standards, they have been dry lacking sauce, I brought it to their attention both times and wasn't happy with their concern about it so I probably won't order that one again which is to bad because it was good the first 10 plus times I got it and the prices like everywhere have gone up making it expensive so the quality should go up or at least stay good, still love the other...
Read more