Rolling Stone Pizza Company — Restaurant in Yuba City

Horrible business!!! I tried to give them a chance with paying their high price pizza, hearing how good the stonefired pizza is(NOT THE CASE!), but instead I received one issue after another with them with just my first order. I looked them up online to order my pizza over the phone and upon looking at their menu a large pizza(build your own or any classic pizza) is $22.99, though that is not what I had to pay. They had me pay $29.25, nearly $7 more than what I was expecting when I arrived to pick it up. $7.00 MORE!!! $1, $2, or so I can see of a recent price increase, but $7 MORE THAN WHAT IT SAID TODAY ONLINE(IN PRINT!)! And all they had to say was thats their prices now and they don't have any control over it. I DIDN'T SAY ANY MORE AT THE TIME leaving with my pizza hoping it will be really good on top of that it wasn't warm at all in my hand(DIDNT MAKE IT A BIG DEAL, even though I thought that it was with major miss-advertising). BUT THATS NOT ALL. When I got home with it, everyone looked at it with eyes struck saying "that is small" and it was "cold," let alone not the pizza crust that was expected. So I called and asked to speak to the Manager. As I was just straightforward letting Lucy know about the poor pizza she tried rudly interrupting me and only said, "Well thats what are prices are now," as I continued on telling her it was not the fire stone crust we expected from my wife eating it the other day. The conversation stopped there with her response of asking for my name and number. Which she then told me she'd have the owner call me. Poor customer service if I've ever seen it. THAT WAS IT, NO APPOLLOGY, NO CONCERN, SHE DIDNT CARE AT ALL...wait, It gets even better. The owner, Jim, shortly later calls me and before I say anything, the first thing he says, "I heard you were heavy on my employees." I know what your thinking...you said it, "Wow!". Thats exactly what I thought at that very moment. I was so surprised. I was not at all expecting it, not even close. I have never been talked to like that ever before...AND I AM HIS CUSTOMER. I am just shocked and can't believe how demeaning and HOW HE WAS NOT CONCERNED. "WOW!", thats all I could think. No business owner I know would ever start off a conversation to a customer like that. To a customer(first time customer that is) that is just merely letting them know that I was dissatisfied with my pizza order. He didn't even give me my right to let him know why I made the complaint in the first place, before he accused me, the customer that did not talk heavy to his employees at all, nor let me speak first on the issue. POOR BUSINESS HANDLING! I don't think anyone is going to want to order and eat a pizza, no matter how good or in this case bad it is, with a business that treats you poor, doesn't care about your feedback, and charges you more money than what...

As far as quality and taste go, this is by far the best pizza I've had in Yuba City hands down. I always get a pesto, vegetarian pie wherever I go so I get a real apples to apples comparison. While the staff is nice, and the service is just okay. Then again by Yuba City standards it may be better than average, I'm used to Sacramento. I was aggravated that the Google listing doesn't have the phone number or business hours (which I attempted to add). I am also disappointed that they don't offer Daiya as an alternative to cheese like they do at Pieology (my next favorite pizza place in Yuba City). I will definitely go back as the pizza is very good. For those complaining about the high price in these reviews that want to give it another try or anyone else, they do have a great deal all day on WED of a standard pizza for $10 (the same one I have paid $17 for multiple times). It would be nice if they had a website with this and similar information rather than just a PDF, but again I may be holding Yuba City to...

Very dissapointed with the pizza here. Been hearing how good it was/is...first time I had it, the crust wasn't round like I thought it would be, large and medium are basically the same, they rip people off by cutting a lot of pizza off the dough is what I think, too high of a price for small pizzas even if they say they are large...they remind me of papa johns and Domino's Pizza which are really nasty...I will not be back, wasted my money...I do not like this pizza joint. Most of the pizza was burnt, unedible. Plus they over charged me on the price! Bad business, will never ever go back...nasty...