Brilliant Restaurant — Restaurant in Đà Nẵng

I had high hopes but I thimk this place is a Tourist trap.

The venue is really nice, clean, and beautifully decorated. The staff have great service however their English is really poor - which is totally acceptable but should be more careful if they don't understand.

They have a rule where if you don't get your food within 45 mins the dish is free. Along with a few dishes, we ordered crab, which was the whole reason we came out to this restaurant. When it didn't come after an hour we mentioned it to the staff and they stated that we never ordered. Instead they said we only asked how much it cost - a bit odd that they wouldn't follow up if we asked about it. Anyway they said we could still order it but since it was an issue with us ordering, we'd have to wait again and pay full price. Since we already had other plans we didn't end up getting any crab. Typically I wouldn't make a fuss about it but the advertising didn't seem to be aligned with their actions and it felt a bit shady.

In addition, one of the soups we ordered came out cold, which they did reheat for us. The remainder of the food we ordered was pretty bland in flavor, maybe more season or garlic would have helped. We had the Coconut Chicken Soup, Cockle, and Fish hotpot, they were all acceptable but nothing memorable or noteworthy.

The worst part of this is that when I used the bathroom one of the workers almost didn't wash his hands until I looked at him. (he exited the bathroom and then saw I was staring at him and then returned to wash his hands)

Overall a subpar experience due to the false advertising and unsanitary habits dispalyed by the one staff I encountered using the restroom. We had better and more affordable meals at the night market and a different hole in the wall...

It Pricey, Food is not bad. But services was fabulous.

We were there on evening of 26 May, a family of 3 (Me, My Mom and my Wife). At first I felt quite disappointed. Since all the review said all the staffs can communicate in English. Unfortunately it not....

Luckily Miss Tram, can help my wife go through all the menu and how the cook will prepare all of our plates. When me and my mom waiting at our table, Miss Hoa keep us company all the time. Too bad that she can't speak english and we were lost in translation for some time but not a big problems for us because she tried her best to assist us in every things she could. I give her this credit.!!

Last person I want to say, Miss Chiny.she like knight in shining armor help us translate everything. 2 thumbs up!!

For food, we order 3 main plates (Fish, Crab and large size of lobster.) 2 soup and fried tiger prawn as stater) overall is not bad but quite disappointing about crab quality. Also the sauce is not full flavor as i thought. May be as Thai person.. We fancy something more bright and heavy in favors than this.

All in all 7.5...

we have an advanced reservation for the dinner. we have 4 tables of 6. there is permanent supervisor (speaks simple english). taking care of us with other staffs on need basis. there a band plying instrumental music that fits the environment, however is it slightly too loud for conversation. the flower clams dish is off the menu. large, wine cork for scale. juicy and soup is light, this is the best dish for the night. then came the chilli crab. not a fan of crabs my colleagues told me it is good. the crab is constantly heated and the staffs help us to get the crab meat out upon request. the owner drops by to ask about the food and gave us 10 free beers. the hot pot with beef slices and glass noodle is nice. not too strong not too light. the soup took a while to get boil. it came from the 6 floor hot pot restaurant. the pork is succulent and juicy. duck is good. but both are not hot enough. all in all should try put the place but be warn, it could be a bit too pricey.

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