First you need to update Google with your new location...it’s been almost a month since you opened! Since “you know that the best bread is fresh out of the oven”, you should know that it SHOULD never go back into a MICROWAVE! This place has amazing baked goods but at their new location in Tay Ho, they haven’t quite figured out how to accommodate their western clientele. Why is it SO difficult for the Vietnamese to understand the concept of customization. A simple request to add avocado to my smoothie and offering to pay for it was met with bewildered stares and an explanation through Google translate of “against company regulation”! If you charge a premium price, you need to offer premium service to go with your premium...
Read moreIt’s my 2nd time coming here, my 1st time was ok it’s not a great place compare to other coffee shops which has better views and drinks. But my 2nd visiting was worst. Toilet was broken but nobody seems care. We bought 2 drinks and 2 buns then asked for a cup of water but they said they have water bottles for sale only and refused to give a free cup of water. !?! We’re so frustrated and decided to leave to other coffee shop. Ive been staying in Hanoi for weeks and been coming to different coffee shops almost every day and this was my first time experience service like this. I could say this was the 1st time in my life seeing people refused to give a free cup of water in a beverage shops. Hopefully they will improve their...
Read moreAcceptable Food and Drink, not too expensive but still above the average price in Vietnam. Won't be a good working space because of the noise cause by the large amount of customers. Plenty electric port in each table ready to serve.The staff with low level English skill can't communicate fluently but you will be able to understand them. In return their always try to help you...
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