KHÁCH SẠN EMERALD HOTEL HÀ NỘI — Hotel in Hà Nội

A small hotel, centrally located in Hanoi, not far from Old Quarter. The room was clean and pretty, nothing out of the ordinary and not particularly spacious, but also nothing to complain about. The room looked a bit more worn than the photos implied, but it wasn't run-down by any means.

We inquired for an early check-in, and while it was unfortunately not possible, we could store our luggage and the receptionist kept us informed about the time the room would be available, which was a nice service.

The location is noisy, but in this part of Hanoi, you will probably not find a location that isn't, and with closed windows sleeping was not a problem (the comfortable beds certainly helped).

It was a bit unfortunate that breakfast was served in another hotel...

We booked the hotel rooms in advance before travelling half way across the globe, Upon arrival we were told there was a mess up and they accidentally gave our rooms away. They gave us a room on the 7th floor which had the smell of sewage but we were only there for a couple days so we decided to stay. We asked them again to reserve 2 rooms on a lower floor while we flew out to Ho Chi Minh city for 1 week because of the smell, they took a deposit and we had their word for it. We come back at 10pm and they said the rooms we requested were unavailable and we had to go back to the 7th floor room that smelt horrible. We ended up next door at Blau hotel. I would not recommend this hotel at all, shady business and we would have to ask for the rooms to be...

I was surprised to find out that Emerald Hotel has closed, but fortunately, they have moved to a newer and more beautiful property just across the street at No. 43 Trieu Viet Vuong Street. The new hotel is modern, clean, and very comfortable. The staff remain as friendly, professional, and attentive as ever — maybe even better than before! I feel so lucky to have found such a wonderful place to stay. The location is perfect, surrounded by cafés, restaurants, and shops. This is definitely a place I’ll come back to on my next...