Quán Bụi Garden — Restaurant in Ho Chi Minh City

Quán Bụi Garden, 55A Ngô Quang Huy, Thảo Điền, Thủ Đức, Ho Chi Minh City, Vietnam

Atmosphere and Design:

Nestled in the vibrant Thảo Điền neighborhood of Thủ Đức, Quán Bụi Garden offers a serene and enchanting escape from the bustling city life of Ho Chi Minh City. The moment you step into the restaurant, you're greeted by a lush garden setting that seamlessly blends natural beauty with sophisticated design elements.

The outdoor seating area is surrounded by verdant foliage, providing a tranquil and refreshing ambiance. Rustic wooden furniture, interspersed with elegant lanterns and subtle lighting, creates a warm and inviting atmosphere. The careful placement of plants and water features adds a touch of serenity, making it a perfect spot for a relaxed meal or a romantic evening.

Indoors, the design maintains a harmonious balance between traditional Vietnamese aesthetics and contemporary touches. Intricately patterned tiles, bamboo accents, and tasteful artwork evoke a sense of cultural heritage while maintaining a modern and chic vibe. The overall layout is spacious, ensuring a comfortable dining experience with ample room for both large groups and intimate gatherings.

Food:

Quán Bụi Garden excels in offering an outstanding culinary experience that showcases the rich flavors of Vietnamese cuisine. The menu is a celebration of traditional dishes prepared with fresh, high-quality ingredients and a modern twist.

Appetizers: The spring rolls are a must-try, featuring a delicate balance of crispy exterior and flavorful fillings. The green mango salad, with its vibrant mix of sweet, sour, and spicy elements, is a refreshing start to the meal.

Main Courses: The grilled lemongrass chicken is a standout dish, perfectly marinated and grilled to tender perfection. The clay pot fish, simmered in a savory sauce, is rich in flavor and pairs wonderfully with the fragrant jasmine rice. Another highlight is the caramelized pork belly, which melts in your mouth and is a true comfort food delight.

Vegetarian Options: The restaurant offers a variety of vegetarian dishes that are equally delightful. The tofu in tomato sauce and stir-fried morning glory are both flavorful and satisfying.

Desserts: For dessert, the coconut ice cream served in a coconut shell is a delightful treat, providing a sweet and refreshing end to the meal.

Service:

The service at Quán Bụi Garden is exceptional, with attentive and friendly staff who are knowledgeable about the menu and eager to provide recommendations. Their warm hospitality enhances the overall dining experience, making you feel welcome and well-cared-for from the moment you arrive.

Conclusion:

Quán Bụi Garden at 55A Ngô Quang Huy in Thảo Điền, Thủ Đức, is a gem in Ho Chi Minh City's dining scene. With its amazing atmosphere, blending natural beauty with sophisticated design, and outstanding food that celebrates the best of Vietnamese cuisine, it offers an unforgettable dining experience. Whether you're looking for a peaceful retreat for a meal or a special place to celebrate an occasion, Quán Bụi Garden is a...

The manager of this restaurant lacks customer services skills and his staff reflects his attitude.

This is my post after the response from Quan Bui Garden. I have been going to this restaurant for a little over a year now. I would order take away for dinner four to five times a week (on a slow week three times a week) for the last year now. The serving staff works very hard and were very courteous and helpful when I would come there and were very team oriented. When I first started coming to this restaurant, the scene was vibrant, always crowed, customer service was very good, and the food quality was exceptional. I showed my appreciation by tipping everyone, even servers who did not serve me, and sometimes the entire outside serving staff many of the times I would go and at times even the cooks in the kitchen for encouragement. My first interaction with this new manager was not good at all because his customer service skills, at least with me was lacking. The first time I saw this new manager, I was in the process of ordering and he started interrupting me and then kept interrupting me seeming trying to rush me at the same time creating a tense situation and confusion for the server taking my order; it was completely unnecessary. Maybe I was not dressed to a standard that from first looks warranted a great deal of respect is the vibe that I felt from him, but I am fully retired so I dress casual because it is comfortable, but if I need to wear a suite I have that, but again I am ordering take away. So the first exchange was tense, but he lightened up and was all smiles when I paid the bill. However the order came back wrong with food that I do not eat and I felt like him intervening in the way that he did contributed it. I have observed how the standards has changed under his leadership quickly. The veteran servers a good because they know me but the new staff not so much. And the last time I went there I got served tea in a dirty glass while I was waiting for the food with an foreign object inside of it that I only noticed after I drank from the glass. I paid for the food but did not take it because it seems like a completely different restaurant now. I do not like to write bad reviews, HOWEVER, I talked with the management of this restaurant previously, the boss of the manager about my concerns before and nothing has changed so they already know. The last couple of months has made me I feel like this restaurant has lost its soul under this new manager and his boss seems to be fine with it so I will happily take my business where it is appreciated. Over Tet the restaurant was not busy but makes are being made not just to me, I have witnessed other patrons on multiple occasions bringing up to the staff about mixed up orders, so it is not just me. People seem like that are tense and scared to make mistakes, I say this because I know how the serving staff operated before. To the servers, the ones that know me, thank you...

Don’t know whether we are unlucky when we came to Ngo Quang Huy, Thao Dien site or not. But first time we (my husband, his friend and I) came (2 years ago), my husband and his friend had food poison badly from that night for few days. I wondered why I didn't have it as I did actually ate everything else with them. So I remembered that the only thing I didn’t eat was Banh xeo with some FRESH lettuce! We definitely didn't even eat anything before and after we came to this Thao Dien site.

Today we thought we could give another try for this Thao Dien site because it has been 2 years. But no, found out that there was a cockroach’s leg in our pomelo salad (the worst thing is we nearly finished the pomelo salad already :(((). Anyway, I quickly called the waiter checked what it was and he quickly brought it back to the kitchen and asked the manager to speak to me! Well I actually felt sick when I saw it and didn't even have time to take photo of it. Well, very surprised to me and my family members that the manager said this was from another salad called 'Ba Khia' (kind of small crabs in VN) got mixed up with our Pomelo Salad. He said 'that' is the very small leg of Ba Khia, not cockroach and he said he tasted it and it is Ba Khia (well done for him that he tasted the leftover food himself in the kitchen secretly). Anyway, I asked him, well, just made another small portion of Ba Khia salad and show me that there are legs like that in the salad! He gave me all reasons like all Ba Khia are different, it wont be the same size of leg and told us that it will take quite long to make this salad, etc…. We actually were interested to know, so we waited. 15mins later it was out, seriously we all know Ba Khia is a small crab but it is still bigger than a cockroach, and cockroach’s leg is quite hairy as well (see photo below, exactly what I saw in our salad dish, hairy and small like from an insect) BUT the manager still said 'Oh, the leg you saw it was like from the very young Ba Khia and it was like the smallest leg for them.'

Seriously guys, from beginning I just wanted to know how he can show me the Ba Khia leg which looks like a cockroach's leg, and to our all surprise he still defended nonsensely about that leg. It was RIDICULOUS!!! And I was so angry that he thinks customers are stupid, so I decided to write this comment for this kind of service!

SO definitely we won’t come...