Came in with my girlfriend earlier today and had an absolutely amazing time. Alex, the gentleman behind the bar, was easily one of the friendliest and most helpful people I've ever been served by. He made a few great drink recommendations and made great conversation with us while I sampled different drinks. As someone who works in customer service myself, I can really appreciate his attitude and knowledge, especially considering he's only been there for a few months. Give him a raise!
Drinks are really nice and the store has a great variety of creative mixes. The ability to sample everything there is also really helpful to decide what to buy. In the end we left with 6 of their (very cheap but lovely) $10 wines and a sample pack of liquers.
Overall, 10/10 service and very much looking forward to polishing off some of these bottles tonight! Will definitely be...
Read moreVisited in June 2021, spent $160+ on 5 bottles including the Late Harvest Semillon as husband and I love strong dessert wines. This unfortunately has a very strong smell and taste of acetone, had 2 sips each but it was extremely unpleasant which was really disappointing. Reported the issue but the Owner refused to refund us, blaming covid, and said it's "very strong in oak which some people love and others don't". I thought we were doing the right thing letting Castle Glen know that there is something wrong or off with the bottle so they can flag it incase other customers have the same issue, but we have been ignored and told we don't know what oak tastes like, and to enjoy the other products we purchased. Smells and tastes like nail polish remover. We...
Read morei have bought over many years liqueurs from the cellar door at mt tambourine but this time I bought five bottles of different like yours only to find out a couple weeks later that the lids would not come off and they were full of sugar at the top. I’ve never had this issue before and had called them to tell them only to be told not an issue and would not do anything about it. I thought they were tampered with and threw them out as it looked a bit suss they said sometimes you have to use a screwdriver to get the lid off. This will be the last time I ever by of...
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