Only store in Kingston where you can drop $2000 and they will still charge you for a bag. Jokes aside, they’re inventory is great, reasonable prices, and for the most part, pretty good helpful staff. The reason I say for the most part that some of the staff can be very rude and disgruntled when you ask something of them. On one occasion I wanted to buy a mouse that was currently not on display, but in stock. An employee from the basement had to come upstairs to retrieve the mouse from their inventory which he seemed very irritated and reluctant to do. When he found the mouse he handed to me without even acknowledging me to which i thanked him and received a sigh and eyeroll in return. On another occasion I went in to upgrade my PC. I was looking at the variety of GPUS they offer when an employee working behind the desk asked if i needed help with anything, I responded stating that I was looking to upgrade my PC but i haven’t decided on what yet. The employee said nothing in response. Now I'm no expert in sales. But the customer service part of my brain would see that as an opportunity to ask the customer (me) questions like what specs are they are currently running, what their budget is, if they've done any research on potential parts they wanna buy, really just anything to help someone who’s unsure find something they will be happy with. I still found parts I liked without the employees help and promptly made a $2000 purchase. As i was leaving i looked around the store thanked everyone and told them to have a great day. What did i get in return?? Complete silence from all the employees behind the counter. I don't know if the people working here just lack social skills or they genuinely hate having to stop doing whatever it is they’re doing in the basement to actually help their customers but when i go to a place where spending large amounts of money is guaranteed, I atleast expect basic human manners. Also if you dont know exactly what you are talking about some of the employees seem to develop a superiority complex and talk to customers very condescendingly. I dont know his name, but there is a younger, shorter haired guy who can often be found in the back section of the store who is extremely polite and helpful. He helped me choose which parts would best fit my current setup and explained to me stuff i didnt know and helped me understand crucial things. If you plan on coming here and have no prior knowledge on computers then I would highly suggest talking to him.