Daal Roti Premium (Indian Tadka House) — Restaurant in Ontario

My experience at Daal Roti was a complete disaster. First off, they need to drop the "Premium" from their name because this place clearly doesn't deliver any kind of premium service. I went there on August 4th, and we were served a chicken piece with our vegetarian dish. When we pointed this out to one of the servers, she took the plates away and promised they'd be replaced. My friend and I are strict vegetarians, so this was a serious issue.

The manager, who was a mess, strolled around without washing his hands or dressing properly. He was sweating all over the place, which was utterly disgusting. After he kept walking by our table and ignoring us, I had to call him over. He downplayed the mistake as a "small issue" repeatedly while passing by and even through the kitchen door.

We could have made a big fuss when we found the chicken, but we decided not to because we discovered it before eating. Instead, we were met with rude behavior from the manager. Later, we found out he went off to Costco asking the server to make a drink with vodka, which seemed more important to him than apologizing to us. Not once did he show any remorse or empathy.

When we asked the servers for his name, they deflected, claiming he had family issues—making us feel guilty for pointing out his incompetence. Everyone has family issues, but not everyone goes out for vodka while dealing with them. The manager was wearing a green or blue shirt, had a round face, and a noticeable tummy. If you spot a rude person mistreating both staff and customers, that’s him. PLEASE DO TAG THE MANAGER NAME IF ANYONE KNOWS HIM.

They offered us a 10% discount for the trouble, but we refused it. We paid the full amount because while the food was okay, the behavior was unacceptable. I wouldn't have given any star if there was an option for...

The menu is a treasure of delightful surprises, especially with an impressive range of appetizers that cater to various tastes. Talk about indo-Chinese like Manchurian or chilli paneer or timeless chaat recipes like chaat-puri or dahi puri- which btw will blow your mind off, if you see how they present it.

Moving on to the main courses, the experience only gets better. Every dish is a masterpiece, leaving a lasting impression with its exquisite taste. The attention to detail in crafting each meal is evident and contributes to an exceptional dining experience. The presentation is even better, you can have the experience of dining in an high-profile restaurant by looking at the presentation of each dishes complemented by top-notch service. A sincere thank you to Daal-Roti Indian Tadka House for not only bringing authentic Indian flavours to Kingston but also saving us the trip to GTA for exceptional food. This establishment has undoubtedly earned its place as a local favourite, allowing us to relish the best of Indian cuisine without leaving our community. It's a true game-changer for Kingston's...

Most places here seem to have reviews calling the restaurants the "best" at whatever they make but this place actually is. You can smell how good the food is the second you walk in.

Spotless, I can't stress enough how clean this place is and how quick the staff are to tidy up. The staff are very nice and welcoming, it made the atmosphere very comfortable even as it filled up. Extremely attentive.

I get iffy about possibly eating watered down Westernized food..this is not that. Food was amazing and flavourful. I cut apart my meat with a spoon to give an idea of how tender it was. We had two different dishes, both different levels of heat and they nailed the spice levels. I got a more spicy dish, but the heat was perfect, not over powering the other ingredients or flavours.

They serve mocktails along with a regular drink menu, which were also great. Refreshing.

I went in with low expectations because I haven't found places in this area have really been meeting my standards or their review hype. Most places these days aren't even worth it but this place is...