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Canada OntarioCanada Computers & Electronics

Canada Computers & Electronics

350 Princess St, Kingston, ON K7L 1B6, Canada

4.3(523)

Open until 8:00 PM

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Phone

+1 613-542-8467

Website

canadacomputers.com

Open hoursSee all hours

Thu10 AM - 8 PMOpen

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Posts

TheNamesMurphTheNamesMurph

Had an 18 year old whiz kid accompany me to Canada Computers on Princess to help me build a decent rig. I myself had been there many times, but shopped the deals Black Friday and Boxing Day and they (CC) did offer some decent deals. Spent about $4,000 for a very decent rig, even with shopping the deals. The staff were very helpful as I filled my cart. As well they have an excellent tech shop. However the lower rating comes from the fact that after I spend my money, I took my rig home, set it up. Everything worked perfectly except for a single fan within the housing of the new tower I bought. Instead of dismantling my rig, I brought in the fan and they pretty much told me "too bad so sad", so I had half a mind to return the entire rig over a $20 fan... However I am not that petty. My 18 year old buddy luckily knew soldering, and we fixed it ourselves. So in short. Tech shop is good for what you need fixed. The store proper are adequate, offer decent deals, and will take your money. Don't expect anything more than that.

Cory TuckerCory Tucker

Shady business and fraudulent!!!!! I tried to bring back a CPU cooler that didn't come with all parts to only be told it was already returned. As everyone knows that you get a receipt when you return something and it's marked as returned. So I showed them the original recept and said there was no record of it being returned on original receipt and told them it must be a mistake. Unfortunately they still didn't repair or replace the missing part and told me I'm out of luck. I assume that they are returning items and pocketing the cash as a result of this I can't bring back a useless CPU cooler they sold me. I am reporting this to the IRS as this is fraud!!, I didn't return the item and when tried to they told me that I already did!!!!!!!!! I have added a photo of the original receipt to show it wasn't returned and is not marked as it was returned as all business are required to do.

Elisa SuElisa Su

Be weary of the service here, took my computer here for inquiry with a minor hinge issue and the guy started bending my computer this way and that with complete carelessness and lack of sensitivity. I could HEAR the cracking of parts within as he handled the device as if it was a toy. He ended up bending the side of the computer out of shape (the picture was of the lasting damages after I tried bending it back). Left the place with my computer still broken and heightened mental distress as I had all of my important documents on this laptop. If you have a minor issue with your laptop, be super cautious. I’m not a tech person but I believe that even minor problems should be handled with the same care and attention as more serious ones. This experience is saddening as I will never be able to trust technicians fully with any repairs again.

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Reviews of Canada Computers & Electronics

4.3

(523)

3.0

Only store in Kingston where you can drop $2000 and they will still charge you for a bag. Jokes aside, they’re inventory is great, reasonable prices, and for the most part, pretty good helpful staff. The reason I say for the most part that some of the staff can be very rude and disgruntled when you ask something of them. On one occasion I wanted to buy a mouse that was currently not on display, but in stock. An employee from the basement had to come upstairs to retrieve the mouse from...

1.0

11y

Never ever going back!

In fact telling everyone I know if they ever go there I’ll never talk to them again. Horrible experience. Went in to get a computer for my 10 year old to do his homework on and play Mine Craft for X-mas. Spoke with an employee who advised he thought the laptop we selected would work but we could take it home and load Mine Craft on it and see if it worked and if it didn’t we could return in 14 days FULL REFUND. I sent a picture of the specs on the outside of the...

1.0

I will never use this business again. They are very rude snobs, and unhelpful. I bought a laptop somewhere else thankfully and planned on upgrading it and removing some junk programs. A guy told me over the phone they would remove them for free if I paid for the upgrading. When the day came they had no previous knowledge of the phone call and proceeded to tell me that it's a new laptop and doesn't have those programs on it, it does I have bought the same model previously. One employee will...

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