As a first time customer, I purchased a coffee at the coffee shop on the ground floor of the market just now. Was quietly sitting in the almost completely empty food court upstairs for approximately 15 minutes when the manager?/owner?/male employee in a green shirt confronted me, asking if I was going to buy some food at the kiosk I was sitting near because "the food court is for customers only". I pointed to the mostly full coffee on the table in front of me and said, "I just purchased this from the coffee shop downstairs". He then starts going on and on about people loitering, and then essentially says "ok stay, but you can't stay very long". I should also mention that I was one of only TWO other customers in this massive food court with another 15-20 open tables around. Absolutely baffled by the deeply arrogant, rude, and unwelcoming employee who is in desperate need of some actual customer service training. If he's reading this, here's how that interaction should have gone, if you're someone who wants to retain customers and have a profitable business:
EMPLOYEE: excuse me, just wanted to double check you bought that coffee here in the market? CUSTOMER: yes, I bought it downstairs at the coffee shop. EMPLOYEE: great, thanks! END OF INTERACTION
No wonder the whole place is completely empty with that sort of aggressive, confrontational behavior toward people. I gathered my things and left the mostly-full coffee (again, purchased ON the premises) on the table and left. This PAYING customer will not be back to the desolate wasteland that is Robson...
Read moreRobson Public Market, once a lively hub where small businesses thrived and the warmth of a tight-knit community radiated through every corner, now stands as a hollowed shell of its former self. The charm that once drew in locals and visitors alike has been eroded by years of neglect. The businesses that once brought life to its hallways have vanished, leaving behind only empty stalls and the echoes of what used to be.
Now, those who dare to visit are greeted by a decaying relic, its roof leaking as if weeping for its lost glory. Customers are few, deterred by the market's deteriorating state and the shadow of exploitation that looms beneath it. EasyPark, the parasitic operation that lies in wait, seizes upon the unsuspecting souls who dare to park in the dungeon-like lot below. It’s a twisted game, luring victims with the false promise of free parking, only to ensnare them in a web of fines and penalties.
What was once a symbol of community is now a testament to abandonment, where even the walls seem to sigh with the weight of...
Read moreThis is a nice little market to go to I quite enjoy it very bright although the top level of it is difficult to access if you're in a wheelchair because you have to use an elevator my only other criticism is that it can be difficult because they don't always set the doors to open when a wheelchair approaches so you have to pull them open on your power wheelchair which I think is kind of ridiculous that the office staff don't make sure that they're building is accessible. I have a friend that goes and gets a haircut at the barber because the barber does good haircuts for him and does it at a very affordable price i personally go to a fellow that has a store there for cell phone repairs and other items such as TVs and things like that if he has the ability to do so. Also once in awhile i consider buying my dog Phoebe a bone from the butcher which can be a little bit pricey so it's usually...
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