Harbour Cruises Ltd — Attraction in Vancouver

I booked a scenic Indian Arm Lunch Cruise the last day of August 2025 and I was very excited to experience it, as a very long time living in Vancouver and being a Vancouverite for over 30 years - I never been that far north of the city. I was looking forward to a well deserved relaxation on the 4-hours trip, enjoying the scenery and my own company. What completely ruined my daily trip to Indian Arm is a manager of Harbour Cruises - Lara, who was also on the boat that day. She was extremely rude, no customer skills whatsoever, unprofessional, and behaving as entitled as she can be. She has no idea of how to do seatings of the guests, nor is willing to accomodate guests when guests complains about their seatings, or when guests finds themselves being seated between loud and rowdy group of guests. If guests have any impairment or disability (mobility issues) - a manager will seats such guests on the top floor of the boat, being farther away from any door or exits. I've witnessed seniors with walkers being seated on the second floor and looking very uneasy and unhappy. She seated me - a single person - in between two large groups of people, where one group of tourists from QC were very loud, tipsy, and without any considerations that other guests are sitting in their section too. When I asked two servers to move me elsewhere, because I didn't booked the cruise tix to listen obnoxiously loud and tipsy tourists, both servers tried to accomodate me but their manager Lara made such a stink of jumping into conclusions that I am a loud guest, accusing me that other guests were complaing about me being loud, and also, she was verbally very abusive, yelling, and verbally agressive with her staff - especially to server Vedrana who tried her best to accomodate me. I booked a cruise trip to relax on my own, not to engage into any conversations with other guests, so being accused by Lara that I'm a "loud guest" was a wild speculation, an overreach, and such a blunt lie! Supervisor of the shift Fatima also get involved and a server Vedrana seated me on the second floor. Both Fatima and Vedrana are real professionals, very polite, with excellent customer service skills, and a common sense skills. The boat wasn't fully booked and 1/3 of the tables were empty. Server Karolina, who was also there, made sure that I'm okay and that I got the food and drinks I like and ordered, and she was very apologetic for her manager's behaviour. It seems that their manager Lara is the most embarrassing member of their staff, and she acted and reacted as a JUVENILE! She almoust ruined my cruising experienced and it took me a while to get over the vibes of being unwelcomed and unwanted as a guest who paid the ticket price for the cruise. Their company's Human Resources should learn about this guest's unpleasant experience and have a serious talk with their manager Lara about Lara's awful, abusive, and extremely toxic behaviour towards guests and the staff. The next time, I will think twice before booking another cruise with...

Title: An Enchanting Voyage: Harbour Cruise Vancouver Delivers a Delightful Hour on a Sunny Day

Rating: ★★★★★

I recently had the pleasure of embarking on the Harbour Cruise Vancouver, and I must say, it was an unforgettable experience. With clear blue skies and the warm sun casting its golden glow, the stage was set for a perfect outing along Vancouver's picturesque waterfront.

The one-hour tour began at the picturesque Coal Harbour, where I boarded the immaculate vessel. Right from the start, the crew's warm welcome and professionalism set a positive tone for the journey. Their knowledge and passion for the city's landmarks and history were evident, making the tour both educational and engaging.

As we gracefully glided across the serene waters, I found myself mesmerized by the breathtaking scenery that unfolded before me. The city's skyline, dominated by towering glass buildings juxtaposed against the rugged mountains, created a remarkable sight. The knowledgeable guide provided fascinating insights into each landmark we passed, enriching the experience and deepening my appreciation for Vancouver's architectural marvels.

The highlight of the cruise was undoubtedly the close-up view of Stanley Park, one of Vancouver's most cherished gems. The lush greenery, vibrant flowers, and towering trees were a testament to the city's commitment to preserving its natural beauty. The guide shared captivating stories about the park's history and its significance to the local community, leaving me in awe of this urban oasis.

Throughout the journey, the vessel maintained a smooth and comfortable ride, allowing passengers to relax and soak in the surroundings. The spacious outdoor deck provided ample opportunity to capture stunning photographs or simply enjoy the refreshing sea breeze. Alternatively, the cozy indoor seating area offered a comfortable retreat for those seeking shelter from the sun.

The Harbour Cruise Vancouver also ensured the safety and well-being of its passengers. The crew diligently followed all health and safety protocols, creating a worry-free environment for everyone on board.

In conclusion, the Harbour Cruise Vancouver delivered an enchanting hour-long journey that exceeded all my expectations. From the awe-inspiring views of the city's skyline to the captivating tales shared by the knowledgeable guide, every moment was filled with wonder and delight. Whether you're a local looking to rediscover Vancouver or a visitor eager to explore its beauty, this cruise is an absolute must-do. Prepare to be captivated by the city's charm as you embark on this delightful adventure on a sunny day.

Note: It's always a good idea to check with the cruise operator for any potential changes in itinerary, operating hours, or safety protocols before...

hi everyone I finished made my mind not going ahead back harbour cruise ltd I really love it and I gave them 4 stars and 5 stars but food and drinks and meal is delicate and I love it but dessert I love some not all dessert I love it . but last year I was plan to going but bad driver was late and I not easy to get my moneys back that why . I did book for beforehand they cancel my ride I do not know I was plan to going to sunset dinner cruise I arrived next day I wait for open no one open and I called sercity said they not open and I check out email did not tell me anythings and I was cold and frozen and wait for open and still not open I wait for 2 hours no one shown up and I did called sercity no one one answer I saw people was in gate I was plan to get in and they refused let me in first place that why . I deiced to leave at other store in restaurant I found that why I wait for my ride return back home in first place . I was very anger and mad and I did book for other in early jan 2024 for book tickets harbour cruise ship but they cancel twice time already I never forget and I deiced to finished harbour cruise ship I am done if I book again and they cancel again my ride tickets many time that why . I deiced to build my new harbour cruise ltd project I will build my own in future that why ! Please be careful and I warring you if you did not cancel if you not shown up and you charge some moneys that why. and you need to be careful and If you shown up no one there and you stuck forever same me beforehand I was new year in celeberation in past year ago I lost my ride because other family took my ride without ask them name and they said lie to driver their name not them I was not easy to get ride I wait for 2 -4 hours because I blame to other family member their fault and blame them I finally got ride most 230am I just arrived at home that why. my phone battery got dead because no one power charger beforehand that why . you must be require be careful and ride harbour cruise ship and if you ride harbour cruise ship you must check at their phone if they cancel or not cancel ? you will waste your moneys and your trip that...