Português

Tivemos uma experiência muito negativa com o hotel The Place, especificamente com o serviço de café da manhã, onde fomos tratados com extremo desrespeito, o que nos levou a optar por não utilizá-lo. Ao levarmos o problema à recepção, a funcionária apenas lamentou, mas não tomou nenhuma providência. Durante nossa estadia no Chile, tivemos que procurar outro local para tomar café da manhã com nossa bebê de apenas 10 meses, o que nos causou grande transtorno.

No momento do...

Our experience at The Place wasn't good. The building and rooms don't look or feel like a 4-star hotel.

Our room was not ready at check-in time, and when we received it, it wasn't cleaned or prepared properly. It was dusty, there were footprints on the floors and the safe hadn't been reset.

The fixtures and furniture are not well maintained. The shower had mold and lime scale everywhere, the couch and footrest had multiple stains, the walls were dirty in several places and there was a...

We stayed at The Place for three nights as a stop over before moving on to Mendoza. The location is excellent. Far enough away from hustle and bustle of city centre but walking distance to subway, public transport, supermarket and shopping mall.|The staff are excellent, especially Daniel, Darlyn and Tatiana on front desk and John in restaurant. The rooms are excellent, clean, spacious (we had cooking facilities) with coffee machine. Very comfy beds.|Breakfast was included in our booking...