YATA Department Store (Sha Tin) — Attraction in Hong Kong

The grocery store can get REALLLLY crowded, and the "traffic control" process in the checkout lines gets comically convoluted. The first time I came here at peak time, a constipated customer barked at me after I briefly cut in line by accident. I had stood in what looked like the end of the line, not realizing that the line actually continued after a large, traffic-heavy gap behind which the "crossing guards" held back the next herd of people in line.

Most things here are overpriced. The only reason I visit sometimes is that they do have a wide selection of imported goods, and a few random staples are much cheaper here than at other stores. Also, the cashiers are surprisingly nice and attentive. They actually use an appropriate number of small plastic bags (for wet/cold items) rather than trying to cram 20 billion items into one like...

Compared to my previous visits 6yrs ago, the food shopping experience has declined. There use to be a much larger food shopping/food court area but now its been reduced to make way for more small sublet shops on the lower floor.

Not impressed, the freshly cooked food/sushi section is much smaller with less choice than previous. The store layout is random and confusing and when you eventually find the checkouts you'll be met with long queues for the manned ones, the self checkouts not so bad. The freshly cooked food is good but sometimes the rice is hard and inedible (around 7pm)

It's still worth visiting as a large department store and it's always busy especially at the weekends when I've visited...

I had the chance to try the Wagyu Boss Concept here, and the food was truly delicious — definitely worth a try. However, I did have one minor unpleasant experience. A cleaning staff member took my tray before I had the chance to respond. My friend later explained that she was in a hurry to collect trays as it was close to closing time (since I don't understand Mardarin). While I completely understand the situation and would have been happy to let her take the tray — even though I hadn't finished my food — it would have been appreciated if she had waited for my response first. Aside from that, everything else was excellent, and the food was...