Hôtel Mercure Paris Gare de Lyon TGV

France Ile-de-France ParisHôtel Mercure Paris Gare de Lyon TGV

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Terrible hotel - The hotel advertises air conditioning. What they really should add is ‘seasonal’ air conditioning with really bad alternative ventilation. We checked in and went to our room which was really stuffy even though it was a cold day out. We turned on the air conditioning, the light on the panel indicated it was on. After a while with no cooling we opened the window to be met with a very strong smell of fat from the vats next door which open straight out into the rooms. (Photo attached). On going downstairs to say the aircon wasn’t working, we were advised that the heating had been turned off a few weeks prior, and the air conditioning would not be switched on for a while because ‘not everyone wants the air conditioning on’ as it is on or off for the whole hotel - there was a thermostat in the room. We were told to turn on the fan - this also didn’t work. It’s extremely presumptuous to determine the advertised aircon would not be required in any of the rooms based on season. This doesn’t allow for different climates people are arriving from, health conditions etc. Poor experience, gross outlook with horrible smell that permeates the room once window opened. We requested a refund, with some debate and reluctance it was agreed to - which took a week to be returned. We recommend Citizen M in the same location. Much better rooms with working facilities and a funky roof top bar overlooking Paris.

Lisa

Very good Hotel, Very clean and breakfast was more than good! near to Station and Restaurants, Bus and jast for walk.

Margarete Margaret

Several times I was there for my job purpose travel. There are clean and wel-equiped rooms available. It's 2 minutes walked by Paris gare de lyon main train station, under ground and also for taxi, bus and tram stops. Cocktail bar is open for chilled up to late night.

Thushan Shashith

Great location, the room and facilities are good except the toilet because it easily slips. Both of us almost nearly fell down after taking the shower. I slept coz of jet lag but it was very noisy because of the construction near the hotel, a really bad day for us. As the Accor member for a long time, we prefer to use another chain hotel that we are members instead, so upsetting 😭 😞

Lily Chan

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Bibliothèque de l'Arsenal

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Porte de Bercy

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SOURIRE TROUSSEAU tapas françaises

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Au Beurre Salé

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Le Café du Passage

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BDF PARIS

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Address

2 Pl. Louis Armand, 75012 Paris, France

Map

Phone

+33 1 43 44 84 84

Call

Website

all.accor.com

Visit

Overview

4.3

(1.8K reviews)

Terrible hotel - The hotel advertises air conditioning. What they really should add is ‘seasonal’ air conditioning with really bad alternative ventilation. We checked in and went to our room which was really stuffy even though it was a cold day out. We turned on the air conditioning, the light on the panel indicated it was on. After a while with no cooling we opened the window to be met with a very strong smell of fat from the vats next door which open straight out into the rooms. (Photo attached). On going downstairs to say the aircon wasn’t working, we were advised that the heating had been turned off a few weeks prior, and the air conditioning would not be switched on for a while because ‘not everyone wants the air conditioning on’ as it is on or off for the whole hotel - there was a thermostat in the room. We were told to turn on the fan - this also didn’t work. It’s extremely presumptuous to determine the advertised aircon would not be required in any of the rooms based on season. This doesn’t allow for different climates people are arriving from, health conditions etc. Poor experience, gross outlook with horrible smell that permeates the room once window opened. We requested a refund, with some debate and reluctance it was agreed to - which took a week to be returned. We recommend Citizen M in the same location. Much better rooms with working facilities and a funky roof top bar overlooking Paris.

Lisa

Very good Hotel, Very clean and breakfast was more than good! near to Station and Restaurants, Bus and jast for walk.

Margarete Margaret

Several times I was there for my job purpose travel. There are clean and wel-equiped rooms available. It's 2 minutes walked by Paris gare de lyon main train station, under ground and also for taxi, bus and tram stops. Cocktail bar is open for chilled up to late night.

Thushan Shashith

Great location, the room and facilities are good except the toilet because it easily slips. Both of us almost nearly fell down after taking the shower. I slept coz of jet lag but it was very noisy because of the construction near the hotel, a really bad day for us. As the Accor member for a long time, we prefer to use another chain hotel that we are members instead, so upsetting 😭 😞

Lily Chan

Hôtel Mercure Paris Gare de Lyon TGV

Plan your stay

Pet-friendly Hotels in Paris

Affordable Hotels in Paris

The Coolest Hotels You Haven't Heard Of (Yet)

Trending Stays Worth the Hype in Paris

Posts

Very good Hotel, Very clean and breakfast was more than good! near to Station and Restaurants, Bus and jast for walk.

Several times I was there for my job purpose travel. There are clean and wel-equiped rooms available. It's 2 minutes walked by Paris gare de lyon main train station, under ground and also for taxi, bus and tram stops. Cocktail bar is open for chilled up to late night.

Nearby Attractions Of Hôtel Mercure Paris Gare de Lyon TGV

Atelier Lou Paris

City of Fashion and Design

Bibliothèque de l'Arsenal

Porte de Bercy

Hector Malot Garden

Grand Palais Immersif

L'OCCITANE EN PROVENCE

Jardin écologique

Tino Rossi Garden

Hammam Les Mille et une Nuits

Nearby Restaurants Of Hôtel Mercure Paris Gare de Lyon TGV

SOURIRE TROUSSEAU tapas françaises

Au Beurre Salé

Le Café du Passage

BDF PARIS

Le Maximilien

Hokkaido

BERLINER wunderbar Bastille

La Mie Câline

Le Quai

VIET NAM IMPRESSIONS

Basic Info

Address

Phone

Website

Reviews

Overview

Ratings & Description

Very good Hotel, Very clean and breakfast was more than good! near to Station and Restaurants, Bus and jast for walk.

Several times I was there for my job purpose travel. There are clean and wel-equiped rooms available. It's 2 minutes walked by Paris gare de lyon main train station, under ground and also for taxi, bus and tram stops. Cocktail bar is open for chilled up to late night.