Schloss St. Emmeram, Thurn und Taxis — Attraction in Regensburg

The guided tour was going through the many privately used spaces by the modern prince/rulers family. It felt more like the "rich showing off what they have and positively show all the great things of their family history" - rather than a scientifically and historically balanced story of the origin of the properties. Such histories (over the centuries in the middle ages) are usually double edged and rarely clean positive the way how they showed it.

They had strict rules on where you are allowed to step - like only step on the carpets as to not damage the precious wood.

While aesthetically it looked nice, I don't like that this tour was very one sided. My expectation is a more of less scientifically balanced history for the public rather than the family opening up a guided tour + shop to show their positive sides to the general public.

I have been at many public tours - but this museum/guided tour is privately organised by their family company - which is why it's focused on reinforcing its positive history.

If you don't mind that, then the tour is for you.

But others like me have different...

Just finished the tour. The castle itself is good. Some of the rooms are very exquisitely decorated. But the way they run things here is terrible. They put all people together with one guide and the lady I got unfortunately can only speak German. If you don’t understand German, they will give you an audio guide, which means that in every room the real person guide is gonna shout at the crowds while at the same time you need to focus and try to listen to your audio guide. I wonder why it is so difficult for them to just organise tours in English, even if not that many times per day?

What makes it worse is that the tour lasts 70 minutes-ish, so if you don’t understand German, you are basically stuck in a lecture you don’t follow in real-time and that can be quite boring and exhausting. In short, I think they like to keep things organised in a certain way, but what they end up with is just an organised mess. Oh by the way, no photos allowed inside the rooms. Shouldn’t be a surprise....

The palace is stunning inside. The tour is only held in german (entrance by yourself is prohibited) but we were given tour guides to listen to in english. Our tour guide was awful - she didn't say a word to greet us english, nor explained the photo taking policy (no photos allowed inside) to us in english. In short, the non-german speakers were completely ignored and neglected. Along the tour, there were supposed to be numbers given to tell you what to press on the guide, though some rooms didn't even have them (and we were apparently exlected to guess them by ourselves). Some rooms were even skipped. The german tour was longer than what we were given to listen to in english, so there was a lot of waiting around. The tour itself could be much shorter - it lasted over an hour...