We have been going here for three years. The service has never been good but we were okay with it for the reasonable prices. However, the prices have gone up and the quality has plummeted. Last time we went we really noticed a difference in quality for the worse. Even got sick. After waiting a bit, we decided to give it one last chance. Terrible idea. The tuna was unsafe to eat. We politely and discreetly tried to bring this to their attention. We said the other dishes were fine and were willing to pay for them but the tuna was not fresh. They were very indignant about it, never apologized never offered a substitute or discount. They argued the discoloration was because it was “seared”. I worked in restaurants for many years. Seared tuna is not brown, grey, and green. It was so fishy and the outside texture was hard while the inside texture was mealy. Absolutely inedible. In the end they continued to refuse to apologize or make an effort to make it right. We ended up paying the whole amount despite only having a bite of two tuna sushi entrees. There are plenty of better priced, fresher, and better serviced sushi restaurants in Regensburg. Sorry to say, but stay away from this place and...
Read moreExtrem negative Bewertung für das Restaurant Ricekorn
Gestern habe ich das Restaurant Ricekorn besucht, und es war eine der schlimmsten Restaurant-Erfahrungen meines Lebens.
Erstens musste ich trotz einer Reservierung um 18:30 Uhr bis 19:00 Uhr auf meinen Tisch warten. Die Empfangsdame hielt es nicht für nötig, sich für die Verzögerung zu entschuldigen.
Zweitens arbeitet das Personal äußerst unprofessionell – unsere Bestellung wurde falsch aufgenommen, und die Gerichte von zwei verschiedenen Gästen wurden vertauscht. Statt ihren Fehler einzugestehen, haben sie uns die falschen Gerichte einfach hingestellt, ohne eine Entschuldigung.
Der ekelhafteste Moment: Die Kellnerin steckte ihre Finger in das Innere des Tellers, während sie die Situation erklärte – ein absolutes Hygiene-Vergehen, das mich ernsthaft an der Sauberkeit des gesamten Restaurants zweifeln ließ.
Außerdem akzeptiert das Restaurant nur Bargeld, was in der heutigen Zeit extrem unpraktisch ist. Einen Beleg bekommt man erst nach mehrfacher Nachfrage, was ebenfalls unseriös wirkt.
Insgesamt ein schrecklicher Ort mit katastrophalem Service, mangelnder Hygiene und fragwürdigen Zahlungspraktiken. Ich kann es absolut NICHT empfehlen!
Extremely Negative Review of Ricekorn Restaurant
I visited Ricekorn yesterday, and it was one of the worst restaurant experiences of my life.
First of all, despite having a reservation for 6:30 PM, I had to wait until 7:00 PM for my table. The hostess didn’t even bother to apologize for the delay.
Secondly, the staff is extremely unprofessional – they got our order wrong and mixed up the dishes of two different guests. Instead of admitting their mistake, they simply placed the incorrect dishes in front of us without any apology.
The most disgusting moment: While explaining the situation, the waitress put her fingers inside the plate, touching the food! This is a serious hygiene violation, which made me question the cleanliness of the entire restaurant.
Additionally, the restaurant only accepts cash, which is highly inconvenient nowadays. They do provide a receipt, but only after multiple requests, which also seems suspicious.
Overall, a terrible place with awful service, poor hygiene, and questionable payment practices. I DO NOT RECOMMEND...
Read moreWe had been going here for 3 years. Was always pretty good until recently. Last time the tuna sushi we got didn’t taste right so we waited a while to try this place again. Today ate here for the last time. The tuna was brown, hard and not fresh at all. We never send food back but it was so bad we did not want to pay for it because we could not eat the food. We get the Volcano tuna every time and this time it was inedible. The guy was indignant and refused to take it off our bill. There are plenty of better restaurants around....
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