La Casa di Giulietta — Attraction in Verona

very unpleasant service in shop with embroidery next to La Casa do Giulietta that violates the customers' physicality. the employee wrongly assumed that I had entered the store through the other entrance and forcibly forbade me to leave through the entrance under Julia's balcony, tugging at my backpack. she spoke in Italian, knowing that she was dealing with a foreigner. my aunt, who speaks Italian, explained the situation to the employee, saying that we entered through the correct entrance under Juliet's balcony, and she, as if deaf, ignored the explanation and told us to go out through the exit from the road and stand in an hour-long queue again to stand under Juliet's balcony. it wasn't until another employee told this horrible woman that we had entered from Juliet's balcony and then she "kindly" let us out through that exit. I do not recommend this place, beware of it. even if the embroidery is nice (although made with a sewing machine), it is not worth supporting...

Biggest tourist trap I've ever seen. 9€ just to take a picture with a statue. All there is to see upstairs is the balcony and 3 paintings, 2 poems and 1 statue of Shakespeare... Nothing else. No interesting facts to read, nothing. They only had standing toilets. One man from the staff was rude when I told him I had a ticket he made me wait on the side with 3 person while the whole big group had already been...

There was a very rude guy from staff who did not let me get a gift for my girlfriend, he was offering it to everyone on the street and when I went up and asked he said he only does it sometimes(he literally does it to everyone). I even offered to pay for it but he rejected. would never recommend. It was just knitting a name on a piece of paper(nothing expensive). Terrible...