This hotel although is a 4 star but the room quality and housekeeping service is not worth a single star.

I checked into an apartment unit with 2 toilets. There is no toilet roll in one unit while in the other toilet there is no hand soap. Other toiletries mentioned available in Agoda when the apartment unit is booked are totally not available and have to buy from the minimart located in another block.

The toilet floor of one toilet is uneven such that water is flooded at the entry area.

Asking the housekeeping to provide the necessary toiletries during their working hours would take nearly an hour of waiting plus 3 separate calls before being delivered.

The minibar fridge is totally empty which the items within need to buy from the minimart.

The reception side confirms the unit will be cleaned everyday. I went out in the morning and come back in the late afternoon and the room has not been cleaned. I have to call the reception to inform the housekeeping.

The worst thing is in their advertisement in Agoda states there is Wireless internet service which make people think this is available in every unit but NOPE, it is only available on the ground floor lobby. How inconvenient!

The swimming pool (dolohin pool) water is horrendously murky and dirty. The pool toilet is so poorly ventilated that it emits a stale smell upon entering the place.

The ceiling of the lift lobby serving the apartment units is grossly corroded due to water seepage and the hotel pays no attention in repairing them.

All in all, this hotel looks good at the front but the apartment area and the facilities at the hotel's rear is poorly maintain.

If you have a choice, don't consider this hotel.