Let's be honest, having a 1-star review would not affect its reputation. Although this may be a waste of time, I felt compelled to write this lengthy review.

Anyway, my review comes with no ill intent and if you find this review disturbing, stop reading at any point.

During my Dec trip, I was taken back by the state of the Y5 rooms in Tower 3, which apparently is a newer tower. as cleanliness are TERRIBLE! And to top it off, I have to vie for the room like a broker on steroids watching the stock market!

1. The lobby smelled of vehicle fumes & cigarette smoke.

2. Disregard of NO SMOKING sign, Part 1 – Smoking in the lobby is a common sighting, males and females alike. I chanced upon a Polis officer, took the opportunity to ask on the NO SMOKING policy & actions are taken. Unsurprisingly, he replied that these people have issues or being sot (crazy) while pointing to his head and walked off. No wonder no one is bothered with the NO SMOKING policy.

3. Floor was slightly wet & grimy on the feet.

4. Dust beneath the beds have been there since God knows when as I chanced upon the cakes of dust when picking up a dropped item.

5. Genting Highlands, naturally doesn’t require air-conditioning, but that doesn’t mean the fan switch needs to come with 2 options; OFF or on at FULL SPEED! Luckily, the fan wasn’t caked with dust, for the moment I switched on the fan & fearing allergies, I was treated to a spectacular show of “Flying Dust Parade”, hence forced to have the fan off throughout my stay.

6. Curtains have thick dust that is visible without even squinting to spot them.

7. Out of my own comfort, I cleaned frequent touch points but debris within the clothes rack proved more stubborn than a donkey.

8. Converse water notice – I am definitely up for environment friendly initiatives but the auto-off power points (3-pin plug & USB plug) takes “green” to the next level as possibly through frequent use, the power points have become loosen & a 3-pin plug or USB plug will auto dislodge from the socket.

9. Skirtings are coated with think dust.

10. Walls coated with a thin layer of mildew.

11. Feature wall doesn’t help with mildew & dirty spots that are patched all over.

12. Windows are equally dirty with its own array of dirt and “what have you not” competing to outshine the dirt within the room.

13. Bedsheets & pillowcases are equally yellowed, spotted with stains, where I have pulled out hair before tucking myself into bed.

14. Towels are less than desirable & shared the same traits as bedsheets; yellowed, stained & have hair concealed within the (towel) folds.

15. Hairdryer is another environmentalist & has an auto-off function, which stopped when using for less than 1 minute!

16. Blatant disregard of NO SMOKING sign, Part 2 – Smelled throughout my stay & spotted an extinguished cigarette butt on the eleventh-floor lift lobby. Needless to say, the butt was there from last night till next mid-morning, which makes one wonder what is the purpose of the CCTV, smoke detector system & housekeeping for.

17. Blatant disregard of NO SMOKING sign, Part 3 & an arguing PRC couple – I understand that when people are upset, they tend to be louder as displayed by the quarrelling couple with LOUD & strong Chinese accent. Shouting at the top of their lungs aside, but the (male) clown took a cigarette, happily smoked, continued shouting & threw the cigarette on the floor, all in full display of the public with zero farts given.

Coincidentally, this couple quarreled on another day when I chanced upon them in the lobby. Needless to say, they don’t shy away from public appearances with their loud shouting which, inevitably made the public become their audience again.

Despite its Guinness World Records of being the World’s Largest Hotel & its moniker of “Rising to Greater Heights”, has INDEFINITELY “raised” one’s expectations of the rooms, cleanliness & expectations in the opposite direction.

I, for one, would be turned off in visiting Genting again, as if my visit alone would make any difference.