CHAGEE @ Bond Square — Attraction in Perak

Staff attitude was the most terrible I've ever seen, i went that day and it was a malay girl at the ordering counter, we asked her whether the drink still available, her words never exceed 3 in a sentence. We asked whether the yunnan frappe available she say no, so we said white peach oolong, she was like not available aswell, then we went with osmanthus then in the end she said no more. Clearly she could've told you once and for all but....And we were like ??? In the end the guy behind her said the cream is finished so no more frappe series, leaving us in such speechless state, and she's like talking to herself the whole time and kept looking around but answering us properly :) it wasn't a pleasant visit but at least the drinks are good since it's the same. But something should be done with the workers there, please go under proper training how to serve customers before standing there and...

Had a bad experience, the staff has terrible teamwork and keep pushing work to other staff and I wait 3 hours to just see their drama. One of the girl crying and 3 of the staff just let her be doing a job that they can also do together. Please do train your staff and just a reminder the girl at the counter is very rude, acting unprofessional infront of the customer for what? Your customer came for this chagee only to see drama between the staff ah???

Update : they change the staff but the staff still lembab nak mampos, 2 days i come and the staff at the counter (probably newbies) almost make a mistake while taking my order. The first day i came the old staff came and said no change for the money and they said it in the rudest tone ever. Please have common sense and...

Incredibly rude staff - Fatin was her name. I was notified that my drinks were ready for pick up so I went it but no one helped. So I started looking at all the bags lined up to see if any of them matched with my order number. And Fatin yells out ‘Itu bukan u punya, you jangan kacao kacao’. Wow. I was really taken aback, and all I can say is, Fatin you have truly destroyed this Chagee outlets reputation. I have no clue how you have not been sacked as majority of the 1 star ratings on here are dedicated to you. I really hope management takes...