US PIZZA - Kampung Simee, Perak — Restaurant in Perak

Ordered from app with our location on in Ipoh, somehow the order got delivered to Petaling Jaya. Had to call to Petaling Jaya outlet to ask if they can cancel order or transfer order to different outlet, the person who picked up couldnt understand Malay. So I spoke to him in english as requested, still couldnt understand. What's more is I basically couldnt understand his english either as it was a thick accent. Please la, atleast yg jawab telefon tu bagi la Malaysian, boleh lgi fhm. After I have asked multiple times boleh ke tak transfer order/cancel, they mentioned outlet x boleh cancel order or change to different outlet. Luckily the cashier said he can change the order to ipoh. Also, your website keeps on crashing?? If I didnt snap my payment n order, I couldnt even show my orders n proof of payment because it got stuck for such a long time. Moreover, I ordered from QR on the table, it asked to open location before order, n then location open in ipoh how come order go to petaling jaya?? Lousy website. Management please look into your website system. Tak payah buat QR order if end up pergi ke different outlet. A heartful gratitude to the cashier on duty today to help us...

We had this for dinner on a lazy Sunday. There weren’t many customers when we dined here. Be prepared to wait as everything is made from scratch. The waiter was apologetic when he explained there weren’t any chilli sauce left. He was very nice and gave us extra servings of garlic twist instead. The mushroom soup was authentically rich and peppered with cheese powder. Pizza was exceptionally good as it was loaded with toppings and the crust was soft and chewy as well. Portion was good for 6 pax. We also had the original burger but the patty was nothing out of the ordinary. Upgrade to Angus beef if you can. The caramelised onions and sauce were good though. The drink was refreshing but very standard though. Anyways better than soft drink. The garlic twist was very soft. Atmosphere and background music were good. Seating was very nice for large groups. Will not be back due to the long wait as the establishment is severely...

US Pizza promise within 15mins to serve freshly baked pizza, as mentioned at menu. Free Pizza Voucher will be given if pizza is late than 15mins.

It was way too long of 1 hour waiting time for pizza to be served. We were the only dine-in customers, along with 2 customers queuing for their takeaway.

No surprise on food, taste of the food is below average. Price is on high side.

Thin crust pizza. Cheese as part of the main ingredients, not being put with sufficient manner to make the pizza stand out. Very disappointed.

Crazi Garlic Twist. Lack of garlic taste. Very bland.

New York Wings The chicken wings were way too small in size. Taste very bland.

Friendly crew but not being well trained to serve customer. Big room for...