Cafe: 4 stars (Good) Tour: 2.5 stars (Neutral)

Overall, the Wellington Chocolate Factory is a cool place to hang out; yummy hot chocolate (if a bit too sweet!), and plenty of games to play, but wouldn't particularly recommend their tour.

I'd also like to mention that their website's reviews are not necessarily an accurate representation of people's experiences, because the reviews must be approved before being submitted.

The Tour: The tour began with a complimentary cup of hot chocolate while we waited for others to arrive, followed by around 40 minutes of information about History of WCF, and information about the chocolate beans. They passed some beans and other objects around. There was some interesting information, but overall this part of the tour seemed to drag a bit long. It would have been improved by being more interactive, or if we still had our complimentary cup of hot chocolate to enjoy while we were listening.

The tour itself didn't show anything you can't see from the cafe, but we got to try some of the chocolate at different stages of being made which was quite interesting.

A map of where the beans came from would also have been a plus, especially in non-covid times when they would have more varieties.

Our experience would have been improved if they had more varieties of beans to try, as we weren't particularly interested in the flavored chocolate.

Lower-sugar options would be a nice addition, such as 90% or 100% chocolate, which I understand they sometimes do.

In summary, worth a visit to try their hot chocolate and play some games. If you're pretty interested in chocolate but don't know too much then the tour might be worthwhile too!